Winson Chua

Winson Chua

Customer Care Consultant

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  • Timeline

  • About me

    Technology Consultant at Accenture

  • Education

    • Tampines Junior College

      2005 - 2006
    • Nanyang Technological University

      2010 - 2013
      Bachelor of Engineering (B.Eng.) Computer Engineering Honours (2.1)
  • Experience

    • StarHub

      Dec 2008 - Jun 2009
      Customer Care Consultant

      Billing and General enquiries.

    • Accenture

      Jan 2012 - Aug 2012

      Assist in developing Test Scripts for SIT and UAT. Worked closely with new colleagues to assimilate them into the team and shared domain knowledge. Developed a KPI Dashboard in MS Sharepoint. Worked with MS Excel Pivot tables to monitor work progress during the Test Phase of a Schedule Management System implemented for Neptune Orient Lines. In addition, Test Cases and Test Scripts were developed and System Investigation Reports raised to the build team.

      • Test Developer/Tester

        Jun 2012 - Aug 2012
      • Intern

        Jan 2012 - Jun 2012
    • Accenture

      Aug 2013 - now

      CPG, Analytics, B2C Fulfillment CPG, Analytics, B2B Marketplace CRM, Salesforce, Digital, Analytics Cloud First Applications - CRM, Salesforce, Digital ASEAN Business and Operations, Emerging Platforms - Salesforce

      • Senior Technology Manager

        Dec 2021 - now
      • Technology Manager

        Dec 2019 - Nov 2021
      • Technology Associate Manager

        Dec 2017 - Nov 2019
      • Technology Consultant

        Dec 2015 - Nov 2017
      • Analyst (Consulting)

        Aug 2013 - Nov 2015
  • Licenses & Certifications