Radhika K R

Radhika K R

Customer Service Executive

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location of Radhika K RGoa, India

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  • Timeline

  • About me

    FPM Scholar in Marketing | Academic Researcher in Consumer Behavior

  • Education

    • HMT School Bangalore

      1991 - 1995
      SSLC

      One among top 3 scorer in Class.School General Secretary for the year 1994-95.State level athlete and represented school at State level Competitions.

    • Indian Institute Of Technology

      -
      Certification Course in Supply Chain Analytics Supply Chain Analytics
    • Maharani Lakshmi Ammani Womens College, 18th Cross, Malleshwaram, Bangalore 12

      1995 - 2000
      Bachelor of Commerce (B.Com.) BANGALORE UNIVERSITY Advanced Financial Accountancy

      An active Student Union member.Coordinated all college events.Participated in Inter collegiate competitions and represented our college.Active member Student Federation of India.

    • Symbiosis Institute of Management Studies

      2008 - 2009
      Post Graduate Diploma in Retail Management Retailing and Retail Operations
    • Visvesvaraya Technological University

      2007 - 2009
      Master of Business Administration (MBA) Marketing/Marketing Management, General University 3rd Rank.
  • Experience

    • Jindal Naturecure Institute

      Jan 2000 - Apr 2006
      Customer Service Executive

      Passionate hospitality professional dedicated to delivering exceptional customer service experiences. Skilled in anticipating and fulfilling guest needs, resolving issues promptly, and maintaining a positive and welcoming atmosphere. Committed to upholding the highest standards of hospitality to ensure guest satisfaction and loyalty.

    • Gogte Institute of Technology

      Jul 2009 - Sept 2010
      Assistant Professor in Marketing and Asst. Placement Officer

      Taught marketing subjects, including Services Marketing, Sales and Distribution, and Brand Management. Held the profile of Assistant Placement Officer, overseeing engineering and MBA placements to ensure successful career outcomes for students.

    • Foyer

      Nov 2012 - May 2015
      Retail Store Manager

      Store Manager for a luxury store in New Delhi, serving diplomats, business leaders, and NRI tourists. Managed operations, visual merchandising, team performance, staff orientation, daily cash reconciliation, and customer management.

    • Klecbalc

      Mar 2016 - May 2017
      Faculty in Management Education.

      Taught management subjects like Marketing and Business Communication. Coordinated Industry-Institute Interface activities, organized talks by industry experts, and facilitated placement activities.

    • BET's Global Business School, Belagavi

      Sept 2017 - Oct 2020
      Assistant Professor

      Experienced in teaching Services Marketing, Marketing, Retail Management, and Business Statistics. Served as the Single Point of Contact (SPOC) for the NPTEL project of IIT Madras. Contributed to the development of pedagogy for the university, enhancing educational methodologies and student engagement.

    • Goa Institute of Management (GIM)

      Oct 2020 - now
      Doctoral Research Scholar in Marketing

      A passionate and dedicated FPM scholar specializing in Marketing, focusing on consumer behavior and branding. Committed to advancing academic knowledge and contributing to the marketing field through rigorous research, innovative methodologies, and impactful publications. Skilled in quantitative and qualitative research, data analysis, and academic writing.

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Radhika K R
      University Third Rank Chancellor, VTU Belgaum Jul 2009