Jeremy Brown

Jeremy Brown

Guest Services Manager

Followers of Jeremy Brown484 followers
location of Jeremy BrownChesterfield, Missouri, United States

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  • Timeline

  • About me

    Assistant General Manager of the Westborough Country Club

  • Education

    • Oklahoma State University

      2014 - 2017
      Hotel Restaurant Administration Hotel, Motel, and Restaurant Management 3.91

      Activities and Societies: Phi Upsilon Omicron member National Society of Collegiate Scholars member I am a Senior at Oklahoma State University in the College of Human Sciences studying in the field of Hotel, Restaurant and Administration. Since enrolling at OSU I have maintained a very high GPA and recently I was selected to join National Society of Collegiate Scholars (NSCS), Phi Upsilon Omicron. Phi Upsilon only invites students that are in the top 15% in the college of Human Sciences. As a Senior I was invited and initiated into Eta Sigma Delta an Honor Societal for HRAD majors.

    • Northern Oklahoma College

      2013 - 2015
      Associate in Science Arts and Sciences General Studies Basic Skills and Developmental/Remedial Education A

      Activities and Societies: Prep college for OSU May of 2016 I was awarded an Associates Degree in General Studies from NOC.

  • Experience

    • Amelia Island Plantation

      Mar 1993 - Mar 1999
      Guest Services Manager

      I worked for the Amelia Island Plantation for five years. Amelia Island Plantation is a 1400 acre Resort on Amelia Island. The Plantation offers Ocean view villas, Golf Course and Marsh View condominiums and private residences. The Plantation also built a 240 room hotel and convention center catering to convention business. I began working as a Front Desk Clerk for 18 months then transferred to Guest Services as a bellmen. After working in the department for a year I was promoted to Guest Services Manager overseeing a staff of 50 employees for the positions of Bellmen, Doormen, Valet and Concierge. Show less

    • The Ritz-Carlton Hotel Company LLC

      Nov 1999 - Dec 2009
      Event Planner / Fine Dinning Waiter

      Worked as a Destination Event Planner selling entertainment, party themes, and decor.Worked for 5 years in a 5 star, 5 diamond restaurant called the Grill. Worked for 3 years in all positions of the Cafe, a 4-star casual restaurant at the Ritz-Carlton.

    • Oklahoma State University

      Jan 2010 - Jun 2018
      Event Planner for the Presidents Office

      As an Event Planner for Presidents Office at Oklahoma State University. I plan student receptions, private and executive dinners and community events, on the campus of Oklahoma State University.It is an honor to work for and plan events for President Burns Hargis and First Lady Ann Hargis. I also work as a hospitality specialist in the Presidents Suite at Boone Pickens stadium for all home football games.

    • Walt Disney World

      Jun 2018 - Jul 2020

      I worked as a Front Office Guest Experience Manager at Disney's Port Orleans Riverside Resort. We had 2400 rooms we managed on a staff of 10 Front Office Gems. Our total staffing included the positions of Front Desk Agents, Concierge, Guest Services Coordinators, Lane Greeters, Luggage Coordinators, Bellman, Doorman, PBX, Back Office Supervisors, and Front Desk Supervisors and Overnight staffing. Our staff levels exceeded 100 Cast Members. I worked hard to improve the guest arrival process by focusing on a seamless check in experience. I also worked closely with the Bell Services department. Show less

      • Food and Beverage Manager - Disney's Yachtsman Steakhouse

        Jul 2019 - Jul 2020
      • Front Office Guest Experience Manager - Port Orleans Riverside.

        Jun 2018 - Jul 2019
    • Campers Inn RV

      Jul 2020 - Jul 2021
      RV Sales Specialist
    • The Amelia Island Club

      Jul 2021 - Oct 2024
      Restaurant Operations Manager

      Excited to accept the position of Restaurant Operations Manager for the Amelia Island Club. The Club has undergone a beautiful renovation and is treasure for members and guests.

    • Westborough Country Club

      Oct 2024 - now
      Assistant General Manager
  • Licenses & Certifications

    • Introductory Sommelier Certified

      The Court of Master Sommeliers
      Jul 2007
    • Serve Safe

      National Restaurant Association
      Oct 2015
    • Cvent Supplier Network Student Certification

      Cvent
      View certificate certificate
  • Honors & Awards

    • Awarded to Jeremy Brown
      Phi Kappi Phi Phi Kappi Phi Oct 2017 Phi Kappa Phi is a National Academic Honor Society founded in 1893. Phi Kappa Phi recognizes and promotes academic excellence in all fields of higher education and engages the community of scholars in service to others. Phi Kappa Phi is offered to the top 10 % of academic students across all majors at Oklahoma State University.