Olga Tsomaya

Experience

• 

  Skrill

  Sept 2011 - Mar 2015

  KYC Executive

  • Performed client risk assessments, enhanced due diligence and awarding a risk rating. • Was responsible for detecting financial crime activities, including instances of money laundering, terrorist financing, credit card fraud, identity theft and account takeover.• Maintained a solid working knowledge of the rules and regulations, including but not limited to the Money Laundering Regulations 2007; Financial Conduct Authority (FCA), National Crime Agency (NCA) and OFAC standards.

• 

  Paysafe

  Mar 2015 - now

  • Oversee a portfolio of 50+ accounts.• Develop and maintain lasting partnerships with business partners and gain a deep understanding of their business models and industry specifics.• Identify cross-selling and upselling opportunities within the existing client base, maximizing revenue generation.• Manage the onboarding process for new customers, guiding them through product setup and best practices to ensure a seamless integration.• Build strong relationships with internal stakeholders, including Risk Management and Compliance teams, to ensure seamless merchant onboarding and ongoing support.• Regularly analyze and report on key performance indicators, such as revenue growth and merchant retention. Show less

  • Sales Manager SMB

    Jan 2024 - now

  • Senior SME Account Manager

    Mar 2020 - Dec 2023

  • Senior SME Account Manager

    Apr 2019 - Feb 2020

  • SME Account Manager

    Jan 2017 - Apr 2019

  • Gaming Operations Executive

    Mar 2015 - Dec 2016