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Benedict Espiña

Benedict Espiña

Reseller Coordinator - Local Market

Followers of Benedict Espiña219 followers
location of Benedict EspiñaTaguig, NCR (Región de la Capital Nacional), Filipinas

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  • Timeline

  • About me

    Customer Relations and Attendance Management Expert

  • Education

    • ALISON

      2017 - 2017
      Diploma Community Development

      The Diploma in Community Development introduces how community development can bring significant positive changes to a local community, and reviews the techniques needed to run successful community projects.

    • Polytechnic University of the Philippines

      1994 - 2000
      Undergraduate Bachelor in Computer Data Processing Management

      Activities and Societies: Bagong Himig

  • Experience

    • DotPH

      Aug 2000 - Mar 2002
      Reseller Coordinator - Local Market

    • EAccelera

      Jan 2002 - Jan 2003
      Partnership and Alliance Officer

    • Novo Cinemas

      Apr 2003 - Apr 2006
      Ticket Controller

    • Aegis PeopleSupport Philippines Inc.

      Jul 2006 - Mar 2007
      Technical Support Agent

    • Emirates

      Apr 2007 - Jan 2016

      • Cabin Crew Coordinator

        Oct 2011 - Jan 2016

      • Senior Customer Service Assistant

        Dec 2008 - Oct 2011

      • Customer Sales and Service Agent

        Apr 2007 - Dec 2008

    • Dnata

      Jan 2016 - May 2019
      Support Services Officer-Attendance Management

      To manage the attendance management support services process and systems ensuring all attendance cases are addressed in line with the guidelines and procedures. This includes managing the analyticaland reporting tools, guidance on policies and procedures, conducting return to work interviews, updating sickness management system and recommending corrective measures in consultation with Line and HR Business support.

    • IQor Philippines

      Feb 2021 - May 2021
      Specialist

      Management of Business Accounts for T-Mobile clients, that include sales and technical support.

    • MediaQuest Holdings Inc.

      Dec 2023 - Aug 2024
      Multimedia Producer

      Online content creator for Poplife.ph such as entertainment and lifestyle articles on a daily basis, and video interviews and/or coverage for entertainment events and personalities.

  • Licenses & Certifications

    • Open Water Scuba Diver

      PADI
      Mar 2025

    • Mental Health Studies - Understanding Behaviour, Burnout and Depression

      Alison - Free Online Learning
      Jan 2017

  • Volunteer Experience

    • Support

      Issued by PETA
      PETAAssociated with Benedict Espiña

    • Support

      Issued by World Food Programme
      World Food ProgrammeAssociated with Benedict Espiña