Hernán Silva

Experience

• 

  Traid

  Jan 2004 - Jan 2007

  Assistant Store Manager

  • Developing, promoting and managing Notting Hill branch.• Recruiting and managing store personnel.• Processing sales data and progress reports.• Ensuring good customer service.• Dealing with enquiries and complaints.• Managing cash flow and performing bank transactions.

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  Kennedy Languages

  Feb 2008 - Jan 2016

  • Designing, developing and implementing training programs for multinational companies.• Ensuring inventory and analysis of training needs at individual and overall levels. • Maintaining client liaison through training and development in line with Tripartite Foundation. • Developing indicators to assess the impact and effectiveness of the ROI of training.• Recruiting and coordinating trainers for soft skills training programmes.• Designing, editing and publishing specialised learning materials.• Monitoring course objectives, results and methodology.• Managing department projects and performance-based bonuses.• Managing and conducting performance appraisals.• Coaching line managers on talent engagement, recognition and performance appraisals.• Identifying training management tools, online platforms and e-learning methodologies.• Implementing learning theories to instructional design. Show less • Designing, developing and assessing soft skills training programs for multinational companies. • Analysing and identifying training needs for all levels of multinational companies. • Designing business English training programs for Atento, Diageo, CLH and Repsol. • Recruiting and coordinating trainers for management training programmes.• Developing business English resources for trainers’ manual. • Assessing students’ needs, formulating objectives and designing tests. • Introducing, testing and assessing online learning tool. • Planning, preparing and running courses. Show less

  • Training and Development Manager

    Jan 2012 - Jan 2016

  • Training and Development Specialist

    Feb 2008 - Jan 2012
• 

  ABB

  Jan 2017 - Nov 2019

  Learning & Development Partner COE Americas

  • Engender the creation of a learning organization in Latin America through the execution of ABB global learning strategy and leadership programs. • Work closely with HR Business Partners to gain a shared understanding of the business client’s strategic priorities and key success factors.• Engage with the business to effectively align their strategy with best in-class standards and customized learning solutions.• In coordination with Cluster Leads, develop, implement and manage optimal L&D solutions that positively impact the business client’s performance and the execution of its strategy.• Design, develop and deliver customized solutions to address regional Business Units needs. • Manage global, regional and local leadership programs and effectively deploy throughout Latin America.• Ensure compliance with legislative and HR policies and compliance standards within the HR business. • Communicate L&D process and service specifics to all relevant stakeholders.• Contribute to the proactive branding and marketing of ABB and Region L&D Program Portfolio• Monitor program budgets and costs to ensure program-related expenses are accurately managed, processed and in compliance to the forecasted spend.• In conjunction with client businesses, forecast L&D needs to contribute towards establishing an annual regional budget.• Use data-based evidence to influence and shape leaders' perceptions about employees' learning needs and appropriate learning solutions.• Implement and manage portfolio assessment tools such as 360º Assessment, Talent Development Assessment and Leadership Competence Assessment. Show less

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  Elanco

  Nov 2019 - May 2022

  HR Learning & Talent Manager LATAM
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  ABB

  Jun 2022 - now

  Talent & Learning Partner LATAM