Mustafa Nader , ITILv3

Experience

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  Smart Villages Company

  Jun 2010 - Jul 2010

  IT Department

  Training & learning how to make a network design and more principle in computer networking

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  Ahram Canadian University

  Feb 2012 - Feb 2013

  Student Union Member

  Participated in organizing following events : - Microsoft Geeks day 2012.- ACU spring Party 2012.

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  Student Against Corruption (SAC)

  Nov 2012 - Apr 2013

  Social Media Team Member
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  Ahram Canadian University

  Sept 2013 - Sept 2014

  Teaching Assistant

  - Giving extra help to students with special needs.- Attending meetings and reviews.- Tracking attendance- Helping with faculty events and activities.

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  Information Technology Institute (ITI)

  Sept 2014 - Jun 2015

  System Administration Student
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  Link Development

  Jul 2015 - Aug 2016

  IT System Administrator

  IT System Administrator for Infrastructure Department that is responsible for:- Active Directory: Installing, Configurations and Full administration.- Microsoft Azure Cloud Services: Environments Implementation, Migration and Full administration including Backup solution for VMs, Automation tasks.- Hyper-V: Full Administration.- VMware ESXi: Full Administration through V-Sphere Client.- SharePoint Server 2013: Environments Implementation, configuring, troubleshooting and administrating including IIS Services.- SQL Servers (2012, 2014): Deployment, Configurations and Full administration- Project Server 2010: Administration.- Physical Servers Infrastructure administration and troubleshooting.- Team Foundation Server (TFS 2010) Administration.- Manage Veeam Backup & Replication.- Manage HP Open View Storage Data Protector Manager.- LAMP (Linux Apache MySQL PHP): Environments Implementation, configuring, troubleshooting and administrating Show less

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  TE data

  Sept 2016 - Mar 2017

  Network Operations Center Engineer

  Network Operations Center Engineer for Technical Operations Department that is responsible for:- Ensure maximum possible service availability and performance.- Provide customer network services on core equipment - Provide support services for Engineering and other technical teams - To be responsible of fault management of the network.- To open and close trouble, maintenance, and change control tickets within a specific time frame, while detailing the issue for the ease of knowledge transfer.- To use tools and utilities to resolve network performance and related system/network issues- To escalate issue trouble tickets when appropriate utilizing escalation procedures.- To maintain NOC troubleshooting tools.- Performs various network management and administration tasks.- Performed troubleshoot on system and resolved all issues in process.- Monitored network and resolved all issues that occurred on same.- Handling different ADSL complaints. - Checking paths problems of (ADSL) costumers from (DSLAM or Cabinet) to the (VAS & international gateway router).- Excellent technical hands on troubleshooting Access layer different devises like (Huawei IPDSLAM 5600, Alcatel Lucent (ISAM), MSAN Huawei, and MSAN ZTE).- Coordinated with senior level engineering group and site contacts for resolving all technical issues.- To perform any other duties requested by the Direct Manager. Show less

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  Vodafone

  Mar 2017 - now

  Data Network Engineer for Technology Department that is responsible for:- Design and implement access, core switching and routing to all Vodafone Egypt premises.- Support all Vodafone Egypt premises, Data Center and Retail connectivity.- Maintain Vodafone Egypt LAN/WAN connectivity.- Monitor and implement Retail stores end to end connectivity.- Upgrading data network equipment to the latest stable firmware releases .- Managing IT Data Network warehouses.- Managing monitoring systems such as Solar winds, Cacti, Cisco Prime Infrastructure and NAM.- Responsible for vendor management, project delivery and design documents.- Design and implement wired, wireless and OOB management networks.- Keep updated documentation for all systems on hand.- Hands in experience in Cisco Data Center Switches (N9K/N7K/5K/3K/2k series).- Hands in experience in Cisco devices (6500, 7200, 7600, 3900, 2900, ASR 9k).- Hands in experience in Cisco Wireless (4400/5500 WLCs, 1200/1400/2600/2700 APs).- Cisco ACE, F5 BIG IP LTM and GTM (Design and implementation). Show less

  • Data Network Technical Lead

    Jul 2023 - now

  • Data Network Senior Specialist

    Feb 2021 - Sept 2023

  • Data Network Specialist

    Jan 2020 - Feb 2021

  • Data Network Engineer

    Mar 2017 - Jan 2020