Mustafa Nader , ITILv3

Mustafa Nader , ITILv3

IT Department

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  • Timeline

  • About me

    Data Network Technical Lead at Vodafone

  • Education

    • Information Technology Institute (ITI)

      2014 - 2015
      Diploma Network and System Administration/Administrator
    • Orman Secondary School

      2007 - 2009
      General Secondary Certificate " Thanweya Amma" Maths Section
    • Emirates Private School

      1999 - 2006
    • جامعة الاهرام الكندية

      2010 - 2013
      Bachelor of Computer Science Computer Systems Networking and Telecommunications

      Activities and Societies: As a student Union member I participated in organizing following events : - Microsoft Geeks day 2012. - ACU spring Party 2012.

  • Experience

    • Smart Villages Company

      Jun 2010 - Jul 2010
      IT Department

      Training & learning how to make a network design and more principle in computer networking

    • Ahram Canadian University

      Feb 2012 - Feb 2013
      Student Union Member

      Participated in organizing following events : - Microsoft Geeks day 2012.- ACU spring Party 2012.

    • Student Against Corruption (SAC)

      Nov 2012 - Apr 2013
      Social Media Team Member
    • Ahram Canadian University

      Sept 2013 - Sept 2014
      Teaching Assistant

      - Giving extra help to students with special needs.- Attending meetings and reviews.- Tracking attendance- Helping with faculty events and activities.

    • Information Technology Institute (ITI)

      Sept 2014 - Jun 2015
      System Administration Student
    • Link Development

      Jul 2015 - Aug 2016
      IT System Administrator

      IT System Administrator for Infrastructure Department that is responsible for:- Active Directory: Installing, Configurations and Full administration.- Microsoft Azure Cloud Services: Environments Implementation, Migration and Full administration including Backup solution for VMs, Automation tasks.- Hyper-V: Full Administration.- VMware ESXi: Full Administration through V-Sphere Client.- SharePoint Server 2013: Environments Implementation, configuring, troubleshooting and administrating including IIS Services.- SQL Servers (2012, 2014): Deployment, Configurations and Full administration- Project Server 2010: Administration.- Physical Servers Infrastructure administration and troubleshooting.- Team Foundation Server (TFS 2010) Administration.- Manage Veeam Backup & Replication.- Manage HP Open View Storage Data Protector Manager.- LAMP (Linux Apache MySQL PHP): Environments Implementation, configuring, troubleshooting and administrating Show less

    • TE data

      Sept 2016 - Mar 2017
      Network Operations Center Engineer

      Network Operations Center Engineer for Technical Operations Department that is responsible for:- Ensure maximum possible service availability and performance.- Provide customer network services on core equipment - Provide support services for Engineering and other technical teams - To be responsible of fault management of the network.- To open and close trouble, maintenance, and change control tickets within a specific time frame, while detailing the issue for the ease of knowledge transfer.- To use tools and utilities to resolve network performance and related system/network issues- To escalate issue trouble tickets when appropriate utilizing escalation procedures.- To maintain NOC troubleshooting tools.- Performs various network management and administration tasks.- Performed troubleshoot on system and resolved all issues in process.- Monitored network and resolved all issues that occurred on same.- Handling different ADSL complaints. - Checking paths problems of (ADSL) costumers from (DSLAM or Cabinet) to the (VAS & international gateway router).- Excellent technical hands on troubleshooting Access layer different devises like (Huawei IPDSLAM 5600, Alcatel Lucent (ISAM), MSAN Huawei, and MSAN ZTE).- Coordinated with senior level engineering group and site contacts for resolving all technical issues.- To perform any other duties requested by the Direct Manager. Show less

    • Vodafone

      Mar 2017 - now

      Data Network Engineer for Technology Department that is responsible for:- Design and implement access, core switching and routing to all Vodafone Egypt premises.- Support all Vodafone Egypt premises, Data Center and Retail connectivity.- Maintain Vodafone Egypt LAN/WAN connectivity.- Monitor and implement Retail stores end to end connectivity.- Upgrading data network equipment to the latest stable firmware releases .- Managing IT Data Network warehouses.- Managing monitoring systems such as Solar winds, Cacti, Cisco Prime Infrastructure and NAM.- Responsible for vendor management, project delivery and design documents.- Design and implement wired, wireless and OOB management networks.- Keep updated documentation for all systems on hand.- Hands in experience in Cisco Data Center Switches (N9K/N7K/5K/3K/2k series).- Hands in experience in Cisco devices (6500, 7200, 7600, 3900, 2900, ASR 9k).- Hands in experience in Cisco Wireless (4400/5500 WLCs, 1200/1400/2600/2700 APs).- Cisco ACE, F5 BIG IP LTM and GTM (Design and implementation). Show less

      • Data Network Technical Lead

        Jul 2023 - now
      • Data Network Senior Specialist

        Feb 2021 - Sept 2023
      • Data Network Specialist

        Jan 2020 - Feb 2021
      • Data Network Engineer

        Mar 2017 - Jan 2020
  • Licenses & Certifications

    • EMC Academic Associate, Information Storage and Management

      EMC
      Mar 2015
      View certificate certificate
    • ITIL Foundation Certificate in IT Service Management

      EXIN
      Jun 2015
    • MS:Implementing Microsoft Azure Infrastructure Solutions

      Microsoft
      Oct 2015
    • Cisco Certified Network Professional (CCNP)

      Cisco
      Jan 2015
    • Cisco Certified Network Associate (CCNA)

      Cisco
      Dec 2012