Amy Artz

Experience

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  Oklahoma Gold Gymnastics

  Jun 2006 - Sept 2006

  Gymnastic Coach

  Summer Gymnastic Coach for toddlers to children of age 12.

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  Pops 66

  May 2008 - Aug 2009

  Hostess
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  Management One Real Estate & Property Management

  May 2010 - Aug 2010

  Secretary

  Secretary for the summer for a private Real Estate and Property Management company.

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  Parkland Hospital

  Apr 2013 - now

  - Effectively manage 70+ direct reports including Unit Techs, RN Is and RN IIs. -Responsible for overseeing a 36-bed high-risk mother/baby unit in a hospital with 12,000+ deliveries a year. -Responsibilities include operating effectively within budget, keeping employees engaged, maintaining patient safety standards, scheduling for staff, ordering supplies. -Facilitate a department based Patient Experience Committee which has led to an increase from 85% to 92% patient satisfaction scores within a year by incorporating nurse-led changes with evidence based practices (example: bedside rounding, intentional hourly rounding, etc). -Chosen by leadership to attend Patient Experience Conference and AWHONN Conference in 2016. -Chosen to speak at Nursing Leadership Academy for other nurse leaders at Parkland to share best practices for patient experience and employee engagement on our unit.-Unit scored highest in WISH department for NDNQI survey- scoring higher than averages of our hospital, Academic Medical Centers, and Magnet Facilities in most categories.-4.20 employee engagement score in 2017 by Press Ganey. -Selected for pilot PLEDGE program (Parkland Leaders Engaged in Development and Growth for Excellence) January- December 2017-2017 Crowd Favorite Poster Presentation for National Patient Safety Week for poster showing PDSA for purposeful rounding initiative to increase patient satisfaction and improve patient safety. -member of Employee Engagement Task Force- a hospital wide multidisciplinary task force committed to improving employee engagement and creating a positive work environment. -member of Nursing Leadership Academy Rewards & Recognition committee- responsible for recognizing hospital leaders for milestones, presentations during monthly leadership learning events, and creating events that improve morale within leadership. Show less Charge Nurse- responsible for staffing, budgeting, and supplies for the unit.Responsible for responding to codes, difficult patients or situations. Responsible for orienting new employees to the unit. Provides a presentation with evidence-based practice research to all nurses in WISH department.Chair of Patient Satisfaction Committee, responsible for PDSA studies to improve patient satisfaction rates on our unit. Lead meetings to brainstorm ideas to improve the patient experience, create action plans and ensure they are executed by all employees. Committee member of Breastfeeding Champions, a interdisciplinary committee dedicated to improving exclusive breastfeeding rates at Parkland Hospital while working to establish "Baby Friendly" status. Member of Young Professionals for Parkland- a networking group of young professionals dedicated to improving community health in Dallas. Show less

  • Associate Unit Manager, 7B Mother/Baby MFM

    Aug 2015 - now

  • Registered Nurse 2

    Feb 2015 - Aug 2015

  • Postpartum RN 1

    Apr 2013 - Feb 2015