Clare Rendall

Experience

• 

  East Suffolk and North Essex NHS Foundation Trust

  Jun 2004 - now

  Identifying operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Mainly working with Emergency Care sectors, Medicine and Frail Elderly sectors. Collecting, analysing, and summarising information and performance trends. Prepare technical reports on a timed, scheduled or Adhoc reporting basis whilst maintaining and meeting with request objectives.To help develop more efficient business processes which make employees productive, reduce risks and increase performance. Showcase analytical thinking, attention to details, technical expertise, computer proficiency, and strong communication skills. Show less Implement, train and deliver, train and delivery Medway PAS System. Medway is the most modern, flexible and extensible Electronic Patient Record (EPR) Computer System designed & built to cover all aspects of patient management and patient care which is designed exclusively for the NHS.Medway is capable of inter-operating seamlessly with existing systems and providing a single patient record for use by clinicians and administration staff. Therefore project delivery and structure had to be on a diverse training structure using proven methodologies to ensure each stage and project was delivered effectively across the Trust. Using training strategies to maximise the effectiveness of the build and to ensure usability, efficiency and clinical safety prior to 'go-live' and delivery of the system. Show less Being part of the wider healthcare team, supporting clinical staff such as surgeons, GP's, nurses and other health professionals. My role being based on an Critical Care Unit meant a lot of contact with patients relatives and carers during testing and emotional times, therefore being able to deal with communication with distressed, anxious, worried patients/relatives/carers was desired. Working with multidisciplinary teams to support effective clinical care by providing efficient administrative, clerical and receptionist service. Provide a reception service for patients and visitors arriving within the ward. Answer telephone enquiries, taking/relaying messages and providing information. Maintain electronic and paper based patient records systems providing confidential, accurate and up to date information. Maintain patient demographic and administrative data through continual checking and updating of Patient Administration System. Provide administrative support to facilitate the patient’s progress through their care pathway. Show less

  • Data Analyst

    Mar 2014 - now

  • ICT Implementation Trainer

    Jan 2013 - Mar 2014

  • Critical Care Ward Clerk

    Jun 2004 - Jan 2013
• 

  Ann Summers

  Jan 2019 - now

  Sales & Team Leader

  Individually working part-time independently on my own creating my own business clientele and customer contacts. Processing customer orders, payments and deliveries. Generating revenue and acquiring customers. Offering employee and customer support. Maintaining Market research, implement marketing strategies, deliver product knowledge and training. Recruiting and training new team members whilst updating and reforming training methods and material to current team members on new products and selling techniques. Completing SWOT Analysis on team member to drive, encourage and improve team performance. Prepare, forecast & set team targets. Pipeline management. In 2021 I was awarded being within in the Top 20 organisers having the highest personal sales in three month for the region. Show less