Ryan Jordan, AIC

Experience

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  St Leonard Elementary School

  Oct 2006 - May 2008

  Volunteer

  Watched over children participating in after school care program. Organized games, aided with homework, received proper documentation before releasing a child into parent's care, and aided in overall supervision and organization of the program.

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  Brookfield Zoo Chicago

  Mar 2009 - Jan 2014

  Lead Sales

  • Drive sales via marketing and product display to reach/exceed monthly and yearly revenue goals• Order product to meet demand of daily, monthly, seasonal trends• Perform quarterly inventories to determine proper product counts• Train new employees on POS system, daily duties/tasks, etc.

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  Illinois State University

  Apr 2011 - Aug 2011

  Usher

  Took tickets to events from guests to allow entry, provided programs laying out the event's details, upheld rules and regulations of the auditorium, and performed thorough cleanup of auditorium after each event's completion.

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  Center for Emerging Entrepreneurs

  May 2012 - Aug 2012

  Intern

  • Consulted with small businesses to aid in growth and/or problem solving• Reviewed financial statements to ensure accuracy• Created business plans• Created sales plans

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  Enterprise

  Jan 2014 - Nov 2018

  • Manage and maintain relationship between Enterprise Rent A Car and Farmers Insurance• Review auto estimates/supplements to minimize cost/length of rentals• Sell rental/repair management technology to various repair facilities• Maintain relationships with repair facilities, encourage continued use of technology • Meet weekly goals of technology usage % for each shop (Over 50%)• Meet monthly goals of shop visits/meetings• Assist in increasing Enterprise rental referrals from repair facilities• Meet monthly referral goals for assigned repair facilities (50% increase over prior month) Show less • Sell variety of insurance products/packages on vehicles • Sell ancillary equipment (Toll Pass Waiver, GPS) and vehicle refueling options on vehicles• Sell/Market Enterprise to surrounding businesses to drive revenue growth• Meet/Exceed weekly, monthly, and yearly personal revenue goals• Meet/Exceed monthly and yearly branch revenue and cost control goals• Maintain/Improve monthly and yearly customer service scores• Train employees on daily functions with a heavy sales emphasis (Techniques, sales pitches, etc.)• Forecast upcoming demand to prepare proper fleet• Upkeep maintenance on all vehicles (oil changes, body work, etc.)• Manage customer pickups, drop offs, and vehicle deliveries in a way to maximize efficiency Show less

  • Farmers Insurance Account Representative

    Apr 2018 - Nov 2018

  • Management Assistant

    May 2015 - Apr 2018

  • Management Trainee

    Jan 2014 - May 2015
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  Pekin Insurance

  Nov 2018 - now

  • Oversaw Field area in Northern and Central, IL. • Investigated, Evaluated, and settled 1st party property, 1st party auto, 1st party medical payments, 3rd party auto, 3rd party Bodily Injury, and 3rd party general liability claims• Inspected auto, property, and general liability claims and wrote repair estimates for all• Negotiated both auto and property estimates with insureds, claimants, shops, contractors, attorneys, and public adjusters• Perform in depth review of policies for coverage• Testified at trials as necessary for purposes of subrogation and suit• Recognized red flags, making appropriate referrals to SIU.• Provided exceptional customer service Show less

  • Casualty Specialist

    Jan 2023 - now

  • Multi-Line Claim Adjuster

    Nov 2018 - Jan 2023
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  The Hanover Insurance Group

  Apr 2024 - now

  Senior Commercial General Liability Adjuster