Denny O'Neil

Experience

• 

  GameTech International

  Jan 1997 - Jan 2000

  Field Service Manager
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  Homemovie.com

  Jan 2000 - Mar 2002

  Co-Founder - Product Development, Marketing & Operations.

  Developed business plan and created infrastructure, including product definition and website development for the launch of HomeMovie.com. Collaborated with other stakeholders to define and develop the order processing, reporting, communication and internal financial tracking database. Created and launched reseller programs servicing approximately 1,500 videographers and video production companies that generated a "break-even" revenue stream in 5 short months of online launch.

• 

  Sierra Design Group

  Mar 2002 - Mar 2003

  Project Manager

  Collaborated with regulatory agencies and internal development teams to define and develop compliant gaming solutions for Native American Class II casino market. Managed dozens of projects including testing, installation, marketing and support leading to successful product launch of new Class II gaming systems throughout the United States adding millions in revenue to SDG. Created internal and external control standards to satisfy gaming commission requirements.

• 

  Blue Dog inc.

  Feb 2003 - Jun 2009

  Director of Operations

  Managed the global product development, implementation and support of SaaS and hardware systems for the commercial and charitable gaming industry.

• 

  Arrow International, Inc.

  Jun 2009 - Nov 2023

  Product Manager

  Committed to prioritizing compliance and customer satisfaction. Steering product strategies that blend innovation and regulatory standards to create optimized user experiences and exceed industry integrity.

• 

  Mason

  Nov 2024 - now

  Customer Success Manager