
Candace Dearsley
Cashier and Customer Service Representative

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About me
Case Manager at Canadian Mental Health Association Brant Haldimand Norfolk
Education

Ancaster High School
2003 - 2007Ontario Secondary School Diploma
Wilfrid Laurier University
2008 - 2012Bachelor of Arts (B.A.) Criminology and PsychologyActivities and Societies: WLU Brant-Brantford Crime Stoppers
Experience

Canadian Tire Corporation
Sept 2004 - Mar 2012Cashier and Customer Service Representative- Worked as a team, and individually, on the customer service desk dealing with returns while effectively resolving customer complaints on the phone and in person- Demonstrated leadership skills when assisting cashiers with their jobs, as well as training new employees- Trusted to make deliveries and pickups with care and responsibility using company vehicle- Knowledgeable in many different departments around the store, including housewares, automotive parts, promotions and merchandising, sports and seasonal Show less

Stonehenge Therapeutic Community
Apr 2012 - Sept 2016• Coordinated all assessments and admissions for the men’s residential treatment facility• Conducted comprehensive bio-psycho-social assessments including in-person and telephone, individual and group assessments for clients funded by the Ministry or Health, as well as correctional clients involved with the Ontario Ministry of Community Safety and Correctional Services and Correctional Service of Canada• Represented the agency with professionalism when attending off-site meetings, as well as when visiting federal and provincial correctional institutions across Ontario • Attended Community Assessment Team (Guelph Parole, Guelph Police and Ontario Provincial Police) meetings to discuss federal applicants and advocate on behalf of clients who present as appropriate for the program• Maintained a case load of 75-100 clients demonstrating strong organizational and time management skills• Liaised with frontline staff to assist in developing client treatment plans• Communicated regularly with community partners, health care facilities, corrections, alcohol and drug treatment programs, physicians and lawyers• Proficient at data entry into CATALYST to ensure current and precise data• Supervised college and university students and assisted with their learning objectives and goals Show less
Men's Admissions Coordinator
Apr 2014 - Sept 2016Therapeutic Community Coach
Oct 2013 - Apr 2014Acting Addiction Therapist
May 2013 - Oct 2013Behavioural Counsellor
Apr 2012 - Oct 2013

Canadian Mental Health Association, Waterloo Wellington
Sept 2016 - Nov 2019Service Coordinator, Here 24/7
John Howard Society Waterloo Wellington
Nov 2017 - Mar 2018Community Justice CoordinatorPre-Charge and Federal Adult Diversion & Direct Accountability Programs

St. Leonard's Community Services
Mar 2018 - Sept 2019Counsellor, Mental Health Bail Verification & Supervision
Canadian Mental Health Association, Brant Haldimand Norfolk
Oct 2019 - nowJustice Housing Case Manager
Licenses & Certifications

Applied Suicide Intervention Skills Training (ASIST)
Canadian Mental Health Association
Food Handling Training
Wellington-Dufferin-Guelph Public Health
Non-Violent Crisis Intervention (NVCI)
CPI
Standard First Aid CPR/AED Level C
St. John Ambulance Canada | Ambulance Saint-Jean
Honors & Awards
- Awarded to Candace DearsleyOntario Volunteer Service Award Ministry of Citizenship and Immigration Apr 2013
- Awarded to Candace DearsleyDean's Honour Roll 2011-2012 - Jun 2012
Volunteer Experience
Senior Director, Board of Directors
Issued by Ancaster Agricultural Society on Jan 2022
Associated with Candace DearsleyJunior Director, Board of Directors
Issued by Ancaster Agricultural Society on Jan 2011
Associated with Candace DearsleyAncaster Community Policing Centre Volunteer / Child Identification Program Leader
Issued by Hamilton Police Service on Nov 2012
Associated with Candace DearsleySparks Unit Leader
Issued by Girl Guides of Canada on Sept 2010
Associated with Candace Dearsley
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