Brett Rumble

Experience

• 

  Gateway

  May 1998 - Feb 2004

  Sales Manager

  Responsibilities included development and implementation of store budgets, profit and loss analysis, supervision of sales associates, and developing marketing strategies for a broad range of products including computer hardware, software, and value-added services

• 

  Wells Fargo

  Mar 2004 - Nov 2011

  Supported retail banking operations in 6 states through analysis and consultation on complex retail issues including technology, operations, store communications, and procedures Business leader for banking systems used in Wachovia retail branches. Responsibilities included identification, analysis, and implementation of technical solutions to complex business projects. Provided prioritization of projects, solution design, management of projects throughout development lifecycle, and field implementation Leader for flagship branch in corporate headquarters. Responsible for overall branch performance with emphasis acquisition and retention of deposit, loan and investment balances

  • Business Analyst

    Feb 2010 - Nov 2011

  • Business Technology Leader

    Nov 2005 - Feb 2010

  • Financial Center Manager

    Mar 2004 - Nov 2005
• 

  Diebold

  Nov 2011 - Oct 2016

  Leader in branch transformation consulting group. Responsibilities include program management, project leadership, and business development Retail bank consultant with emphasis on leveraging branch automation technologies to drive operational efficiency and improve branch processes

  • Manager

    Oct 2012 - Oct 2016

  • Senior Consultant

    Nov 2011 - Oct 2012
• 

  U.S. Bank

  Oct 2016 - now

  CRM leader responsible for the operations and initiatives of the enterprise CRM program. Assist with CRM rollout and customization, driving continuous improvement of the platform, and establishing enterprise best practices. Leading teams to utilize CRM systems to align technology solutions to business needs, drive business results, and deliver deeper client insights across the organization. Lead large-scale enterprise programs for key initiatives across the organization. Provide program governance, business process leadership, and industry expertise. Partner with business, operations, and technology leadership to implement enterprise CRM strategy focused on enhancing business processes, data management, and technology solutions. Drive cross-functional teams to integrate strategy, process, people, and technology into effective program execution.

  • Senior Vice President, Operations Strategic Execution Director

    Feb 2024 - now

  • Senior Vice President, Strategic Execution

    Sept 2021 - Feb 2024

  • Senior Vice President, CRM Program Manager

    Jan 2018 - Sept 2021

  • Vice President, Enterprise Programs

    Oct 2016 - Jan 2018