Denver Govender

Experience

• 

  Leegra

  Mar 2008 - Jun 2014

  KPI’sCommunicating sales targets to teams, take them through the tactics to achieve them using promotional campaigns, and new launches.Monitoring each chain on all clients products to maximize salesFeedback on stock levels on all major chains to push sales in key periods, new store openings and promotional campaignsMaintain each store planogram through merchandisers and Field marketing agents feedback with pictures and reportsEnsure forward share is a reflection of ROSClient LiaisonDeveloping a grounded relationship with clients to build trust, loyalty and overall business with clientsArrange monthly meetings with each client with Marketing promotional team to go through the previous month updateShare reports and present the statically performance of the clients brandsFeedback any and all major issues in the trade related to but not restricted to misconduct, theft, poor performance etc.Ensure that clients POSM and products are displayed in each store to meet client expectationsEnsuring that client briefs for in-store promoters are met, sending them pictures on weekend campaigns, and executions of these promotionsBrainstorm with clients, ways in which to activate their new launches using merchandisers and merchandising techniques in major retail store.In-Store ActivationBriefing merchandising team and field agents on new POS Ensuring the upkeep of these is monitored and feedback to clientsGaining feedback on stock levels and stock issuesEnsure stock that has been returned is uplifted on regular basis by Field Marketing TeamsUp-liftment of returns stock by the Field Marketing Agents need to be tracked, and reported on to the clients through national consolidated presentationsMonitoring promoters in-store is adding value alongside merchandising teams via feedback from the Field marketing agents. Check-ups are complete, photo-reporting are auctioned by Field Marketing Agents Show less In store activation of productsMaximize shelf space available through efficient placement of goods and branding piecesEnsure layouts entice customers and are easy to shop from with clear merchandisingMake certain products being advertised or on promotion are clearly visible and capitalized onArrange ‘Point of Sale’ branding in a creative and attractive manner to prompt customers to shop from Maintain store shelf space on an ongoing basis and report on this daily to marketing support teamMaintenance of Stock levels in storeRecord stock levels at each store visitedReport any shortage of stock to the client for improved customer services and salesMonitor store sales on specific lines to minimise potential stock issues due to over-performanceEnsure high stock levels to support upcoming promotions on high energy productsMonitor and Report of PromotionsVisit in-store promotions held locally on a bi-weekly basisEnsure that correct merchandising, point of sale and print material is available at each of these promotionsTest promoter knowledge and report feedback Take photographs of promoter and look of the promotion to ensure meets the clients briefSubmit information of the promotion on Leegra internal on-line systemMeet with sales associates dailyBrief in-store sales teams on upcoming brand activities i.e. promotions, customer competitions and sales incentivesTrain staff on new products on an ongoing basis, ensuring adequate knowledge to sell these products to customersAssist sales staff with any customer ‘product return’ issuesPricing, placement and promotional ComplianceCheck PI(Pricing Index) Labels to ensure correct placement, visibility and ensure that the price displayed is correctEnsure items on promotion are available and that the pricing is correctTry to find out about promotions a week in advance, to ensure promotional space & stock availability Show less

  • National Field Supervisor

    Oct 2012 - Jun 2014

  • Field Marketing Executive

    Mar 2008 - Sept 2012
• 

  LG Electronics

  Jun 2014 - Apr 2015

  Field Representative

  Brand AwarenessMake certain products being advertised or on promotion are clearly visible and capitalized onKeep track of live demo units and utilize dummy units in high risk storesPlacement of roaming promoters to increase market shareApp demo and set up for sales consultants and customersMaintenance of Stock levels in channelRecord stock on hand via reporting tool in each branchEnsure managers are ordering sufficient stock on every visitMonitor store sales on specific lines to minimise potential stock issues due to over-performanceMonitoring of Market ShareReport on sales of all competitive models via reporting toolEnsure consultants log sales on incentive program and assist with registration of new consultantsTrack fraudulent claims in channelProvide under-performing stores with promotional staff to increase market shareBuilding Key RelationshipsMeet with store managers on a daily basis to discuss brand/product performance Discuss upcoming promotions and offer any assistance that could be provided to enhance these promotions Enquire about any potential stock risks with upcoming promotions that could be minimised to otherwise damage market shareRecord any customer satisfaction issues and report via social media to national marketing teamMeet with sales associates dailyBrief in-store sales teams on upcoming brand activities i.e. promotions, customer competitions and sales incentivesTrain staff on products on an ongoing basis, ensuring adequate knowledge to sell these products to customersAssist sales staff with any technical issuesPromotional staffMonitor sales and stock to increase market share in mall dailyGroom individual to be strong, key individual in mall activations Training on product, sales and reporting Show less

• 

  PayBaySA

  Apr 2015 - Nov 2020

  Sales Executive

  Build Account Profile- Identify business drivers (vision, key strategies, objectives, including e-business strategy) - Research account history - Complete a win/loss analysis- Review the organization chart- Complete stakeholder analysis and analysis of key relationships- Review current share of customer and competitor’s share of customer- Analyze customer interaction points (i.e. channel analysis) ƒ Complete Sales Opportunity Analysis - Identify customer needs, challenges, buying criteria, decision making process- Identify sales opportunities, and value propositions, new business, extension and growth per customer and per integrated solution- Set targets per customer, per product within account (annual, quarterly, monthly) ƒ Develop Your Sales Strategy - Identify challenges and resources - Determine what is needed to win- Develop sales strategies ƒ - Direct hit ƒvalue-added ƒrevisioning ƒdevelopment ƒ - Develop sales tactics - Prioritize quick wins, medium and long-term sales cycles- Develop a sales plan that includes the categories “action items”, “by when”, “resources” and “results”. Show less

• 

  Star Track Vehicle Tracking Solutions

  Nov 2020 - Feb 2021

  Operations Manager

  PRIMARY DUTIES~ Oversee all primary duties of staff in business compliment.~ Corporate business development.~ Change of business selling process.~ Importing and customs processing.~ Social media pages creation and content writer.Key Outputs Business Strategy~ SWOT analysis of entire business.~ Changed key elements of business from contracts to website.~ Changed business selling process from once off, to add in monthly element.Created value add feature for cash dealerships and lead generation from individuals.~ Prioritize quick wins, medium and long-term sales cycles~ Developed a sales plan that includes "target audience‟, "region‟ and "social media strategy‟.Staff Duties~ Sales staff reaching daily call and appointment requirements. ~ Identifying call centre compliment to sell products.~ Training of staff~ Installers following correct procedures and customer satisfaction reached. Show less

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  Unathi Press

  Feb 2021 - now

  Sales Manager

  PRIMARY DUTIES- Cold call for new clients.- Acquire clientele by focusing on service delivery and pricing.- Maintenance and posting on business social media pages and Whatsapp business profile- Creation of Whatsapp business profile.- Tender documents downloading and uploading.