Arnaud Jouassain

Experience

• 

  Le Grand Hotel Kempinski

  Jan 2009 - Jun 2009

  Food and Beverage Operation

  Ideally located on the shores of Lake Geneva, with a direct view of the Jet d’eau and Mont Blanc. A stone’s throw away from the Old Town, Flower Clock and the UN. In easy reach of Geneva's many hip restaurants and luxury boutiques.The Grand Hotel Kempinski has created The FloorTwo Lounge to be really the place where the mid-week powerbrokers can loosen their ties, the weekenders could toast the lazy afternoon ahead and the Sundays can see cheerful families gathering in luxuriant armchairs. Your only role is to sit back and watch these scenes unfold!Le FloorTwo Restaurant – the Mediterranean Restaurant in Geneva with stunning views of the Lake Geneva and the French Alps. Mediterranean restaurant style brasserie, unquestionably the most coveted culinary tables in the city.Restaurant: Le Floor Two• Head Waiter• Bartender• Banqueting Show less

• 

  The Ascott Group, Les Citadines, INSEAD

  Jun 2010 - Dec 2010

  Food and Beverage project Manager

  The Ascott Limited is the world's largest international serviced residence owner-operator with about 22,000 operating serviced residence units in key cities of Asia Pacific, Europe and the Gulf region, as well as over 8,000 units which are under development, making a total of more than 30,000 units.The company operates three brands – Ascott, Citadines and Somerset. Its portfolio spans over 70 cities across more than 20 countries, 15 of which are new cities in Ascott's portfolio where its serviced residences are being developed. Ascott's properties can be found in cities including London, Paris, Brussels, Berlin and Barcelona in Europe; Singapore, Bangkok, Hanoi, Kuala Lumpur, Tokyo, Seoul, Shanghai, Beijing and Hong Kong in Asia; Melbourne and Perth in Australia, Bangalore and Chennai in India as well as Dubai, Doha and Manama in the Gulf region.Analyse and reorganisation of the department• Purchasing (Suppliers, Orders, Billing)• Stock and inventory• Products• Profitability (Food Cost, Margin)• Communication • Health and Safety Procedures Show less

• 

  Sofitel Luxury Hotels and Resorts

  Jan 2012 - Aug 2014

  F&B BUSINESS DEVELOPMENT MANAGER: overall the F&B department: maximization of profits, establishment of quality standards, maintenance of high staff performance and customer satisfaction.• Assistant F&B Acting• Budget, Forecast, P&L review/analysis (maximization)• Create and develop monthly F&B promotions (merchandising)• Supplier Relations (sponsorship and consignment)• Staffing (drive trainings, monitor productivity performance)• Events launchingBAR MANAGER: 2 Bars (23 employees)Assist the Director of Food and Beverage in the maximization of Bars market shareand exceed budgeted covers and average check whilst ensuring maximum customer service levels and client satisfaction.Situated in Central Hanoi, the SOFITEL PLAZA HANOI is a recognized landmark, tucked in between West Lake and the Red River. 317 tastefully decorated rooms, showcasing wall-to-wall windows which provide guests with panoramic views of the city. The hotel has conference facilities for up to 500 people, a business center, two restaurants, three bars and offers complimentary wireless Internet in public areas. The only hotel that features a fitness center with an all-weather swimming pool and spa. A well-known landmark, Sofitel Plaza Hanoi is considered the most scenic city hotel on Hanoi's skyline. Guests can explore the vibrant Old Quarter or enjoy a lakeside walk while staying in luxury near the commercial centre and many cultural attractions.Certificate of Excellence 2012World Travel Award nominated Vietnam's Leading Hotels 2011SUMMIT LOUNGERenowned for having the "best view in Hanoi" with spectacular panoramic views of the city skyline, this rooftop bar is ideal for evening cocktails or get-together while enjoying the sunset on West Lake.SONG HONG BARA stylish and sophisticated meeting point featuring a mixture of Oriental design and European elegance, making it the perfect place to unwind after work while enjoying live music. Show less

  • F&B Business Development & Bar Manager

    Dec 2012 - Aug 2014

  • Management Training Food and Beverage

    Jan 2012 - Nov 2012
• 

  Open Asia Group - Press Club

  Sept 2014 - Oct 2016

  Assistant Food and Beverage Director

  Openasia Group is an investment firm with seven core businesses, including: Luxury Retail, Aeronautics, IT & Management, Hotels & Tourism, Craft, Smiles Cards and Corporate Investment Porfolios which are active in niche sectors at the forefront of Vietnam economical progress. Headquartered in Hanoi, Openasia Group has offices in Ho Chi Minh City, Hong Kong, France and employs 900 peoples.The Hanoi Press Club is one of the most distinguished business and culinary addresses in Vietnam. It was founded in 1997 by a group of French investors led by Eric Merlin and the Vietnamese Journalist Association. Merlin envisioned the Press Club as Hanoi’s premier meeting and fine-dining venue, a timeless face in the capital where dignitaries, entrepreneurs, businessmen and expatriates could interact and dine in a comfortable, elegant setting.The Hanoi Press Club is an impressive six-storey property with interiors reminiscent of Hanoi in the prospering 1920’s. The bold Indochine modern design and stunning central location facing to the Hanoi Opera House and the Metropole Hotel are the draw cards for this unique place. Within The Press Club, The Restaurant offers a fine dining experience, while the large elegant ballroom and function rooms can be configured to suit all banqueting needs. Show less

• 

  Colette's 32 Wine Bar & Bistro

  Jan 2017 - now

  Founder & General Manager

  COLETTE'S 32 WINE BAR & BISTRO is a culinary startup created to connect people through an extensive selection of 32 wines-by-the-glass, offering excellent food to share at value pricing and delivering authentic yet friendly service in a hearty and lively atmosphere.In partnership with enomatic wine dispensing system, we also distribute, install & maintain all enomatic products in vietnam.

• 

  Enomatic Vietnam

  Apr 2017 - Jan 2019

  Country Director

  Enomatic was born in 2002 from the happy intuition of two Tuscan entrepreneurs, who - after years of experimentation and market analysis - decided to industrialize an innovative system for preserving and serving wine by the glass, allowing countless benefits to all its users (consumers, venue managers, wine producers ...)Technologically-advanced solutions, innovative design, specific software, a wide range of products, and design and production entirely Made in Italy are just some of the main hallmarks of enomatic wine serving systems which have transformed "raising a glass" into a social event.Enomatic is now an internationally recognized and appreciated brand thanks to a consolidated history of success and is often used as a case study.Enomatic systems are now distributed in over 70 countries on all continents through a network of professionals who satisfy the needs of individual customers in their local areas. Show less