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Nelius Mwangi

Nelius Mwangi

Production & Personal Assistant

Followers of Nelius Mwangi324 followers
location of Nelius MwangiNairobi County, Kenya

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  • Timeline

  • About me

    Customer Service Specialist & Entrepreneur

  • Education

    • Graffins College

      2011 - 2011
      Short Course Computer Packages

      Computer packages

    • Ndumberi Girls Secondary School.

      2008 - 2011
      Kenya Certificate of Secondary Education Highschool

      Activities and Societies: Red Cross, Scouting, Business Club, Debate club & Drama club. I per-sued my K.C.S.E

    • Jomo Kenyatta University of Agriculture and Technology

      2012 - 2016
      Diploma & Bachelor's Graduate Mass Communication/Media Studies Credit & 2nd Class Upper Division respectively

      Bachelor Degree Specialization in Broadcast media & Advertisement

    • University of Nairobi

      -
      Master's degree (Ongoing) International/Global Studies

  • Experience

    • The Creative HUB Limited

      Sept 2013 - Dec 2013
      Production & Personal Assistant

    • Campus Chronicles Limited

      May 2015 - Aug 2015
      Production assistant

    • MMAXX Digital

      Jun 2016 - Sept 2016
      Social Media Marketing Specialist

    • International Leadership University

      Feb 2017 - Apr 2017
      Communication & PR Assistant

    • Dande Styles

      May 2017 - Jun 2019
      Fashion Stylist Assistant | Wardrobe Coordinator

    • Masonjars_ke

      Feb 2019 - now
      Business Partnership

      𝘍𝘰𝘶𝘯𝘥𝘦𝘳 𝘰𝘧 𝘔𝘢𝘴𝘰𝘯𝘫𝘢𝘳_𝘬𝘦 - STORAGE GLASS JARS BUSINESS

    • Jomo Kenyatta University of Agriculture and Technology

      Jun 2019 - Jan 2022
      Customer Service Representative

    • Go-Experience Cloud

      Jun 2019 - Feb 2020
      Customer Service Lead - Certified Trainer & Customer Service Experience Agent

    • WGEO

      Jan 2022 - Dec 2022
      Seasonal Virtual Assistant

  • Licenses & Certifications

    • Phone-Based Customer Service

      LinkedIn
      Aug 2020
      View certificate certificate

    • Customer Service Foundations

      LinkedIn
      Aug 2020
      View certificate certificate

    • Innovative Customer Service Techniques

      LinkedIn
      Aug 2020
      View certificate certificate

    • Customer Service: Managing Customer Expectations

      LinkedIn
      Aug 2020
      View certificate certificate

    • Effective customer Service Skills

      Corporate Staffing Services Kenya
      Jul 2020

  • Volunteer Experience

    • Liaison Officer

      Issued by United Nations Volunteers on Nov 2018
      United Nations VolunteersAssociated with Nelius Mwangi

    • Returning Officer Volunteer

      Issued by IEBC-Independent Electoral and Boundaries Commission on Jan 2017
      IEBC-Independent Electoral and Boundaries CommissionAssociated with Nelius Mwangi

    • Volunteer

      Issued by Red cross JKUAT on Jan 2012
      Red cross JKUATAssociated with Nelius Mwangi

    • Volunteering

      Issued by Rotary Club of JKUAT on Jan 2012
      Rotary Club of JKUATAssociated with Nelius Mwangi