
Marcus Bass
Help Desk Analyst

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About me
Specialist Desktop Support at Altisource Technology
Education

Strayer University-Georgia
2008 - 2011A.A. of Information Systems
Strayer University-Georgia
2010 - 2014B.A. of Information Systems
Experience

Motorsports Unlimited
Mar 2000 - Dec 2013Help Desk AnalystCustom Designed High Performance Race Engines

AutoZone
May 2002 - Nov 2008Diagnostic Technician
Tech Mahindra
Sept 2013 - Jan 2015Associate Software EngineerMobile Device Testing on : LBS, 4G LTE, SBP, Data Card, 3G, 2G, WAP, 3G HSPA+,VoLTE
.webp)
Broadcast Music, Inc. (BMI)
Apr 2015 - Sept 2017PC Technician
Print N Ink
May 2015 - nowStudio TechnicianResponsible for press make-ready and troubleshooting departmental machinery and equipment. Sets-up jobs and does pre-production print check to ensure proper machine set-up, registration, ink viscosity, color, and print quality by performing the following duties personally or through assistant personnel.

Altisource Technology
Sept 2017 - nowSpecialist Desktop Support
Licenses & Certifications
- View certificate

CompTIA A+ 220-1001: Accessories & Mobile Device Synchronization
AltisourceApr 2021 - View certificate

CompTIA A+ 220-1001: Laptops Features & Mobile Device Types
AltisourceApr 2021 - View certificate

CompTIA A+ 220-1001: Printers
AltisourceApr 2021 - View certificate

CompTIA A+ 220-1001: Random Access Memory
AltisourceApr 2021 - View certificate

CompTIA A+ 220-1001: Storage Solutions
AltisourceApr 2021 - View certificate

CompTIA A+ 220-1001: Working with Peripheral Devices
AltisourceApr 2021 - View certificate

CompTIA A+ 220-1002: Windows Control Panel Utilities
AltisourceApr 2021 - View certificate

Windows 10: Active Directory Management
AltisourceApr 2021 - View certificate

Cloud Primer
AltisourceAug 2020 - View certificate

Management Tools
AltisourceAug 2020 - View certificate

CompTIA A+ 220-1001: Connectors
AltisourceApr 2021 - View certificate

CompTIA A+ 220-1001: Installing Hardware & Display Components
AltisourceApr 2021 - View certificate

CompTIA A+ 220-1001: Mobile Device Network Connectivity & Application Support
AltisourceApr 2021
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