Neeraj Kumar

Experience

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  Cybage Software Pvt. Ltd.

  Jan 2006 - Jan 2007

  Consultant

  Role as SCRUM Master & Project Manager:• Training on Agile principles and Scrum methodology• Defining Scrum processes for the DoubleClick Media Group• Managing 23 Projects as a Portfolio Scrum Master and executing 3 projects as a Project Manager• Metrics defining and collection for SCRUM projects• Analyzing velocity of the SCRUM Teams• Attending SCRUM meetings and monitoring implementation of SCRUM in projects in India, Russia & USA.Role as SQA and Auditor:• Audit Planning and conducting Audits• Review of Artifacts and work product Audits• Trainings at organizational level for SCRUM (Agile), Project Management, SDLC, Auditing practice etc• Used various Estimation models viz., FPA, TBE and DE, EVA.• Metrics defining, collection and analysis using quantitative and statistical methods.• Conducted CAR for various projects• Handled various accounts and projects in different phases of the SDLC and SCRUMRole as core member of ISMS Team:• Defining IT related procedures• Trainings for ISMS• Involved in organization wide ISMS implementation and mapping of controls.• Prepare and consolidate Asset modelling artefacts• Conduct Risk Assessment SOA, BCP and assisted in testing of BCP• Design and functional and usability Testing of ISMS site on Intranet• Perform Internal Audits for all departments under scope of ISMS at Cybage Software Pvt Ltd. Show less

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  An Process consulting firm (MNC)

  Jan 2007 - Jan 2008

  Process Consultant - Trimentus Technologies

  • Conducted CMMI Overview Training at Sau Paulo and Curitiba • Conducted GAP analysis• Quality Management System Review and Implementation Review for 5 projects, Senior Management and support departments in Curitiba, Brazil. Clients engaged with: Sword Global, M & R Consultants Corporation, ATOM Technologies, Vertex, ZFP IT (Jeddah), G&P (Sau Paulo),DRM Group (Sau Paulo & Curitiba)

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  Nihilent Technologies

  Feb 2008 - Mar 2017

  Project Manager
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  Standard Bank

  Sept 2008 - Jul 2010

  Process & Governance

  As a Project Manager for IBM IIS implementation Program• Managing, monitoring & executing IBM IIS implementation program at AIM (EIW). This project involves implementation of Information Analyzer 8.1, Business Glossary 8.1.1, Fast Track 8.1, DataStage migration from 7.5 to 8.1, and Quality Stage 8.1• Documenting & positioning Business case for IBM Infosphere implementation in SBSA including NVP calculations & payback period planning for cost benefit analysis• Involved in Infrastructure sizing exercise using IBM set standards to determine CPU & memory requirements• involved in determining adequate architecture (due diligence on 3 tier, hybrid & grid architecture for IIS Suite) and created documentation required for various level of governance in SBSA• Presentation to steering committee highlighting the risks, issues and progress bi-weekly• Responsible for managing expectations and conflicts with other strategic initiatives in the bank which will have impact to this program• Tracking budget, business benefit and ROI for IBM IIS implementation program• Ensuring that a discipline is built around IBM IIS usage by individual and interdependent projects As a Governance Lead• Data Quality service, Centre of excellence for Data Modelling and DW Testing services set up• AIM(EIW) Governance representations in Architecture reviews, Solution design, project & program Management, Change Management, Incident Management, Budgeting & financial management, risk & compliance Management etc• Governance & engagement models for major strategic projects in SBSA like CDQ, DW SPOR consolidation, IIS implementation and associated vendors• People & process change management for AIM (EIW) • Conflict resolution & escalation management as a part of Governance• Budgeting & costing related to services, projects and motivations • Represent AIM (EIW) Governance in Steering committees & other governance forums Show less

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  Imperial bank

  Apr 2009 - Jul 2009

  Process Consultant: CMMI Maturity Level 3

  Short term assignment to get Imperial Bank CMMI Level 3 compliant while working with Standard Bank in Process & Governance area.• First South African company to receive accreditation at CMMI Maturity Level 3• Software Quality Assurance, filling PIIDs and preparing the organization for Maturity Level 3 assessments.• Consult SAP projects (11 Work streams) at Imperial Bank with the Program Management, Project Management and Testing Services for appropriate implementation of CMMI in all practices• Manage stakeholder and Steerco expectations w.r.t.o Business Benefits Realisationo Cost Controlo Adherence to SLAso Resource and skills managemento Reporting and MISo Presenting progress at Board of directors meeting (CMMI & SAP Projects) Show less

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  MultiChoice

  Aug 2012 - Jun 2015

  IT Service Manager

  As an IT Service Manager managed 3 portfoliosReporting into CIO, IT Department , Multichoice (Africa & South Africa)Key Role Highlights: GOtv Launches across Africa1. Managing deliveries of 3 Scrum Masters across 7 projects2. Responsible for IT deliverables for readiness and Go-live for GOtv Launches across Africa which includes infrastructure delivery, IBS (Integrated billing system –Irdeto) config and custom build, Training on new products, Broadcasting division readiness, Pricing and stock rollout etc3. Bridge the gap between Business and IT expectations – relations management, strategic alignment, change management etc4. Ensure zero escalations to CIO 5. Run with P1s and Sev-1s to closure & RCA done to ensure preventive measures are put in place6. Quickly respond to business process and sometimes entire business model changes7. Successfully completed 8 GOtv launches across AfricaSynergy – Mnet & Super Sports1. One of the biggest accounts in terms of no of associates working onsite & offshore2. Refined delivery model between ITD and offshore development3. In-charge of business & IT alignment, deliveries from onsite & offshore developers, deployment scheduling and incident managementEvolution – Data Migration 1. Playing a key role in data migration from earlier IBS version to the new version as a Scrum Master2. Establishing documents to be audited by PWC and ensuring compliance3. Established, managing and monitoring the ICC roll out plan4. Ensuring that all external stakeholders align to ITD delivery dates, also managing backlogs list and reporting on progress5. Ensures successful UAT and Go-live6. Successfully completed Data migration of 7.18 mil customers with zero migration issues Show less

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  LifeHealth care Hospitals

  Jun 2015 - Oct 2015

  Project Manager

  As a Project Manager, responsible for managing all projects using Outsystems technologies stack for LHCLOH – OHMS projectEnable occupational health to provide services effectively and minimize paperwork.1. Understanding the business domain of occupational health and providing futuristic solutions which improves business efficiencies and overall productivity of nurses and doctors 2. Delivering on the paperless journey for occupational health3. Managing overall duties of a scrum master for day-to-day management and monitoring of deliverables and reporting on burndown and velocity4. Management of product backlog, and highlight risks and issues at appropriate forums5. As a project manager, planning and executing vendor engagements, procurement of Medical equipment required for integration, biometric device integrations, and end to end service delivery management lifecycle for Outsystems solutions6. Responsible for creating roll out strategies, people change management strategies and taking approvals from SteercoExpress check-inEnable Discovery medical aid enrolled patients to get checked-in into the Life hospitals in a quick and easy manner.8. As a project manager, responsible for managing expectation of Discovery and LHC9. Managing Steerco between Discovery and LHC, solution design discussions and presenting to steerco with solutions that will in mutual benefit both parties10. As a scrum master, managing the deliverables, executing the product backlog and managing deviations in between sprints.11. Removing roadblocks for the team including the platform issues 12. Ensuring development efficiencies and quality of deliverables 13. Creating Pilot plans in line with to-be operational processes Show less

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  Nedbank

  Oct 2015 - Mar 2017

  Scrum Master and Project Manager

  The agile projects delivered for retail relationship Banking are Epic and Client lending tool with the objective of bringing bankers to one single platform to provide a “I know you experience” for clients. Client lending tool enables creating a lending application and track them to payout without the use of other bank applications. Epic is live with 1600 RRB bankers in branch network and CLT is currently in Pilot. As a Scrum Master, responsible for creating an agile environment in Nedbank BITES area including execution of critical projectsOverall1. Coaching on Agile principles and training area wide associates per role as BAs, Developers and Testers2. Executing strategic projects for RRB and BB in agile3. Created a sustainable agile model which fits best for Nedbank, including reusable templates4. Coaching executive management for what to expect in agile delivery model5. Mentoring other PMs in GT who are persuing agile SM roles6. Coaching use of tools for traceability of PBIs delivered per sprint in a releasePrograms and projects1. As a Scrum Master responsible for end to end delivery of project based on agile principles2. Handholding Business analysts for defining PBIs and DOR 3. Handholding business to prioritize PBIs ad come up with release plans 4. Handholding PMs to understand their respective roles, managing agile projects, budgets and prepping for the product launch when product’s DOD is met5. Running agile ceremonies – sprint planning, daily scrum and retrospections 6. Removing impediments – technical, functional and operational challenges 7. Creating dashboards which can become a sustainable practice Show less

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  Accenture

  May 2017 - Jun 2017

  Manager - Program, Project & Service Mgmt
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  Absa

  Jul 2017 - Dec 2018

  Scrum Master and Agile coach
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  Absa Group

  Jan 2019 - now

  • Lead Technology partner - PSC Collections and Recoveries

    Jun 2023 - now

  • Head of Technology ABSA Rewards

    Jan 2019 - Jun 2023