Corey Nakamura

Corey Nakamura

Customer Support Specialist

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location of Corey NakamuraCosta Mesa, California, United States

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  • Timeline

  • About me

    Client Account Relationship & Sales Operations Manager

  • Education

    • Concordia University Irvine

      2013 - 2017
      Bachelor of Arts - BA Kinesiology and Exercise Science
  • Experience

    • Concordia University Irvine

      Jan 2013 - Jan 2015
      Customer Support Specialist

      Maintained classroom technology, managed customer rentals, assisted customers with software and hardware support, installed technology, and improved the online service experience.

    • The Salvation Army Kroc Center Hawaii

      Jan 2014 - Jan 2016
      Lifeguard & Customer Service Representative

      Communicated with guests, collaborated with co-workers, provided customer satisfaction when replying to questions, provided safety protocol, enforced policies, and administered tests.

    • ACIC Physical Therapy

      Jan 2015 - Jan 2017
      Client Care Representative & Therapy Aide

      Demonstrate exercise programs, train use of medical modalities, schedule appointments, take payments, and retain clientele.

    • ProSport Physical Therapy & Performance

      May 2017 - now
      Certified Personal Trainer & Operational Tech Supervisor

      Evaluate patients and clients, create exercise programs, demonstrate proper technique, train new Techs, and create scheduling and logistics.• Acquired and retained 12+ new personal training clients/year, work with 30+ clients/week, and assist with 100+ patients/year• Create weekly schedules for 15+ Techs including classes and personal training that covers a total of 220 hours/week• Work with an average of 15 outpatient, sports, orthopedic, pediatric, and geriatric clients/day and develop ongoing programs of physical rehabilitation and improvement in collaboration with therapists and trainers• Give verbal direction, provide educational cues, and utilize learning techniques in demonstrating exercises and uses of equipment• Train newly hired Techs (on average 5 per year), on setups, exercises, and operational protocols including about 30 different setups paired with therapeutic modalities Show less

  • Licenses & Certifications