Jay Jenkins

Experience

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  Funding Resources - Best Mortgage

  Jan 2010 - Nov 2020

  Manager of Closing & Post-Closing

  ✦ Developed and executed all closing, funding and post-closing processes to ensure a smooth process for loan officers, title/settlement agents, clients and operations staff.✦ Operations point of contact for all lending audits, critical customer relationships and team management; upheld a fraud rate of under 0.07% and achieved 20% process/cost efficiency through standardization.

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  First Republic Bank

  Dec 2020 - Jul 2023

  ✦ Oversaw all areas of Residential Closing & Funding, managing and improving processes, systems and communications, leading to 160% gain in efficiency and saving $2.3M pa.✦ Led communication initiatives with frontline teams to improve collaboration, internal mobility and career progression for emerging leaders including promoting 4 team leads, 1 supervisor and 1 manager.✦ Partnered with quantitative analytics, loan processing and relationship management to create/fine tune executive level dashboards in Tableau and Sigma to make data “smarter” and identify improvements. Show less

  • Regional VP - Head of East Coast Closing & Funding

    Dec 2021 - Jul 2023

  • Residential Closing Manager - Lending Services

    Dec 2020 - Dec 2021
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  JPMorganChase

  Jul 2023 - now

  Regional VP - Integration Lead

  ✦ Responsible for strategically allocating resources and building cross-functional collaboration between 2 banks as well as establishing and leading the Business-to-Business Capacity Group in a high-pressure setting.✦ Supported the successful integration of FRB and JPMorgan through various strategic initiatives including managing 2 major projects simultaneously:⇨ Project 2: Led the Business Banking renewal integration within 3 months (expected 10 months)⇨ Project 1: Creation of a new team and processes to support all business lines and the banking, lending and PWM integration of FRB clients, software and loan books/data to JPMorgan Show less