Kumar Anand

Experience

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  Syntel

  Sept 2001 - Apr 2004

  Software Programmer

  Project name: Target Integration SupportClient: Target Corporations, USA Location: Mumbai/Minneapolis - USARole: Application Developer and Support MemberDescription: Target Integration test support is a simulation of production support. It involves interface of different systems of project (Target Corporation). Its main aim is to create test environment for any major Development or Enhancement project in Target. Responsibilities: Support various systems 24X7, Analyze fails and provide permanent fixes, Monitor scheduling and ensure that the system is running smoothly. Show less

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  Dell services and computers

  May 2004 - Sept 2014

  Onsite Coordinator

  Project name: CACS UpgradeClient: Bank of Ireland, Ireland Location: Dublin, IrelandRole: Onsite Co-OrdinatorDescription: CACS Upgrade project was to upgrade the CACS package supplied by CGI from version 7.0 to 8.1.1. Responsibilities: Insure smooth co-ordination of work between onshore and offshore team, Resolution of queries raised by offshore team and Review of offshore delivery, Working with the client to understand new requirements and delegate it to offshoreProject name: VOCA HST ReplacementClient: Bank of Ireland, Ireland Location: Dublin, IrelandRole: Technical DesignerDescription: VOCA were retiring the HST (High speed terminal channel) for transferring Bank of Ireland Sterling & Euro BACS messages to and fro from VOCA in November 2007 Responsibilities: Create TS for new business requirement, Review deliverables, code, unit test results, system test results, Provide implementation support, post implementation support and handover to PSSProject name: Basel – II Business BankingClient: Bank of Ireland, Ireland Location: Dublin, IrelandRole: Technical Designer/Onshore Co-OrdinatorDescription: In order to complete the new Basel II compliance reporting, each business unit was required to provide data to the Basel Central Solution. Responsibilities: Writing technical specifications, coding, unit and system testing & review deliverables, Delegate work to offshore, Provide implementation support, post implementation support and handover to PSSProject name: Card Production – Chip and PinClient: Bank of Ireland, Ireland Location: Noida/Dublin, IrelandRole: Technical LeadDescription: The Chip and Pin project was proposed to upgrade existing card production software. Responsibilities: Prepare PS, code, unit test, system test and review deliverables, Managed technical and business pilot runs of debit cards and perform BAT, Provide implementation support, post implementation support. Show less

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  NTT DATA Services

  Oct 2014 - now

  Program name: BOI Managed ServicesClient: Bank of Ireland, Ireland Duration: Aug’20 – Present]Location: Noida/Dublin, Ireland Role: Service Delivery ManagerDescription: This engagement was started to provide Application Support Services for a portfolio of applications (Circa 250 applications) for BOI. With business objective to provide significant cost savings by delivering Application Services in Onsite-Offshore managed service model in a cost effective way. The systems/applications run on a multi-channel architecture linked to every internal banking system. The environment is Multi-Vendor, located onshore/offshore with following scope. o Applications Service Operations(Incident, Problem, Service Request, Small change and Events) o Service management of the applications, supported by 3rd Party o Onboarding of new Technical Services/Change in existing Services o Application level Capacity Management, Availability Management support o Risk and Compliance Management support for in scope Applications Responsibilities: Interact will Application Support managers in the bank, Own the Service Delivery, Key enablers for data collection and reporting, Act as single point of contact for escalation at offshore for the corresponding application area, Incident Manager function for customer applications, Manage SoX and Compliance requirement of the client, Manage Customer Audit, Collate Project Metrics data and report the same in Metrics Dashboard, Project Performance Model implementation and monitoring, Implement improvement actions, Risk and Issue Management, Status Reporting (Customer/Internal), Conduct Team Meetings, Coordinate with onsite team, Resource Planning and Utilization Show less Project name: Branch Channels and ServicingClient: Bank of Ireland, Ireland Duration: Oct’14 – Jul’20 Location: Noida/Dublin, Ireland Role: Software Devl. Associate DirectorDescription: This project is being undertaken by BOI for enhancement and new development required for various Branch Desktop Applications. Most of these applications are used as Front end interface for the branches. These applications are used by branch users to perform various day to day activities like Account Opening, Loan Opening and Processing, Managing Customer Information, Applying charges on the account, facilitate Standing Order/Direct Debits, Cheque order processing etc. There are 35 various applications build in Power Builder with MQ as middleware and IMS-DC/Cobol in the backend that performs these activities. Responsibilities: Project Planning, Project tracking and monitoring. Develop and implement Project Quality Plan.Delivery of all major milestones on time. Ensure project is following all processes as required by the organization and as defined in the Project Planning documents. Review Estimates for work packets. Collate Project Metrics data and report the same in Metrics Dashboard. Project Performance Model implementation and monitoring. Conducting Causal Analysis Resolution. Implement improvement actions. Risk and Issue Management. Status Reporting (Customer/Internal). Conduct Team Meetings. Coordinate with onsite team. Liaison with Customer. Inputs to Finance Team/PMO for Invoicing. Resource Planning and Utilization Show less

  • Associate Director

    Aug 2020 - now

  • Software Devl. Associate Director

    Oct 2014 - Jul 2020