Renata Bukharayeva

Experience

• 

  Roel Corporation

  Sept 2003 - Aug 2010

  • Supervisor of 4 people• Customer service before and after purchase• Kept track of the merchandise inventory• Perform CEOs responsibilities if it was necessary • Measured, described and posted jewelry items, precious stones, pearls and other various items to the auction and online store• Provided customer service before and after the purchase• Prepared and send items to customers

  • Operations Supervisor

    Sept 2004 - Aug 2010

  • Office Clerk

    Sept 2003 - Sept 2004
• 

  Ibis Lounge

  Oct 2010 - Dec 2013

  Bartender

  • Communicate with customers determining what their wants and needs• Keep the appearance of the bar clean and presentable• Managing operations throughout the shift• Dealing with problem customers and resolving disputes• Work without supervision and dealing with money and alcohol• Work with register and money transactions

• 

  Nordstrom

  Jan 2014 - Aug 2020

  Use directive selling to meet or exceed your Sell More, Make More goal Build personal trade by developing and maintaining relationships with customers Assist the department manager in achieving department volume and productivity goals by developing and executing a business plan Coach salespeople to meet or exceed their Sell More, Make More goals Ensure salespeople are delivering outstanding customer service by teaching, coaching and leading by example Act as a fashion role model and product knowledge expert for the customer Partner with the department manager to ensure the customer receives the best quality, value and selection Work with the department manager to ensure merchandising and presentation standards are met Assist the department manager in ensuring accurate inventory management and achieve shrinkage goals Show less Set and achieve personal sales goals while supporting the goals of the team Greet customers in a timely, professional and engaging manner Provide honest and confident feedback to customers regarding merchandise style and fit Build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and invite them to upcoming events Consistently seek new fashion and product knowledge to act as an expert for the customer Open new Nordstrom RewardsTM accounts as a means of building customer relationships Work as a team player to ensure each customer receives the best service possible Perform daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning Show less

  • Assistant Department Manager

    Jul 2019 - Aug 2020

  • Department Manager at Nordstrom Rack

    Feb 2017 - Jul 2019

  • Department Manager at Nordstrom Rack

    Sept 2016 - Feb 2017

  • Department Manager

    Nov 2015 - Sept 2016

  • Assistant Department Manager in POV/Encore/Petites/Coats

    Nov 2014 - Nov 2015

  • Sales Associate

    Jan 2014 - Oct 2014
• 

  Omni Auction

  Aug 2020 - now

  Auction Clerk

  -Find and purchase items for the auction-Research items to determine value-Provide detailed description and measurements for online auction sale-Take pictures for the auction listings-Communicate with the company president on priorities and shift gears to execute most urgent matters

• 

  Omni Auction House Corp

  Dec 2020 - now

  -Running all aspects of the business: -buying merchandise, -getting it ready for online sale, -taking pictures, -preparing descriptions, -researching items to establish value -communicating with customer, resolving any issue to a mutually satisfactory conclusion -collecting payments -shipping out orders. -Conduct online Live Auctions-Adhere to Florida state auctioneer laws, regulations and rules

  • President

    Dec 2020 - now

  • Auctioneer

    Dec 2020 - now
• 

  J.Crew Factory

  Nov 2023 - now

  Associate Manager

  Partnering with Store Director in executing store goals, supporting team, providing excellent customer service and building relationships with customers in the community