Thasib Ibrahim

Experience

• 

  Marriott Hotels

  Aug 2012 - Sept 2013

  Industrial Trainee
• 

  Radisson Blu Resort Temple Bay

  Feb 2013 - Jan 2014

  Waiter

  Taking orders from guestsAnswering questions about menu items food sensitivities and food substitutions.Giving guests suggestions for food and drinks and telling them about any special menu items.Communicating with guests to ensure guests & satisfaction and resolve any complaints.Processing guest payments.Removing soiled plates from tables when guests are done with their meal. Cleaning the tables and setting it back also setting up the buffet counter.

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  Bay La Sun Hotel & Marina

  Jan 2014 - Feb 2015

  In Room Dining waiter

  Ensure all room service duties are completed as per the established room service operational standards.Maintain thorough knowledge of the hotel and room layouts.Following standard telephone etiquette while speaking to the guest over the phone.Greeting guests appropriately at their room and provide service upon items ordered.Collecting orders from the kitchen ensure they have prepared and presented correctly.Ensure that hot food is maintained and delivered hot and all cold items are delivered cold.Good knowledge of the different types of tray and trolley setup.Ensured trays and carts are removed from the hotel hallways and elevator bays at all the time.Read and retain all pertinent information regarding daily promotions food and beverage specials. عرض أقل

• 

  Carnival Cruise Line

  Mar 2015 - Sept 2020

  Assisted guests with making menu choices in an informative and helpfulfashion. Maintain knowledge of current menu items garnishes ingredients andpreparation methods.Delivered exceptional service by greeting and serving guests in a timely andfriendly manner.Appropriately suggested additional items to guests to increase the restaurantsales.Effectively communicated with kitchen staff regarding the guest allergiesdietary and other special needs.Regularly checked on guests to ensure satisfaction with each food course andbeverages. skillfully anticipated and addressed guests service needs. Delivered exceptional friendly and fast service.Prepared food tableside including carving meats boning dishes. Completed opening and closing checklists according to set standards.Actively compiled with all health department regulations USPH and rectified issues immediately. عرض أقل

  • Lido Deck Head Waiter

    Sept 2018 - Sept 2020

  • Senior waiter - Dining Room

    May 2017 - Sept 2020

  • Lido deck waiter

    Mar 2015 - Sept 2020
• 

  Hilton Garden Inn

  Oct 2020 - Jan 2023

  Food And Beverage Supervisor

  Manage staff during service hours including monitoring health and safety. Train the staff and scheduling the staff .Prepare the cash register for each shift .Order supplies and keep them organized.Maintain cost reports .Maintain the restaurants liquor inventory.Managing the budgets.Oversee employee work in front and back of house to ensure compliance with company policies regulations and food safety guidelines .Complete restaurant opening and closing procedures and manage deposits. Creating social media presence to improve marketing and develop guest outreach strategies. عرض أقل

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  Fairmont Ramla

  Mar 2023 - now

  Food And Beverage Supervisor