BRIGHT ZAMBU

Experience

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  Kalekt Analytics

  Jan 2019 - Sept 2021

  ● Developed an Excel macro and standardized reporting templates, resulting in efficient data collection and a 35% reduction in turnaround time. ● Partnered with 2 cross-functional teams and identified opportunities for improvement through analysis of key metrics and KPIs related to client retention, and monetization.● Created 5 automated reports based on specific criteria using Microsoft Excel (for Office 365) for management ahead of a 2-week deadline.● Saved $7K per quarter in labour costs by introducing an automated reporting system using Microsoft Excel, reducing the time it took to create reports by 29%. ● Analyzing SKU productivity for assigned categories and providing recommendations to clients that identify potential opportunities to improve sales. Use data to answer key questions about the business. ● Analyzed data and provided 8 recommendations for improving budgeting, forecasting, and modelling key metrics, which were adopted by management.● Coached 8 interns and launched a mentorship program for new joiners.● Developed 6 dashboards for executive-level reporting. Show less

  • Data Capture Manager

    Apr 2021 - Sept 2021

  • Data Analyst

    Jan 2019 - Sept 2021
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  Students For Liberty

  May 2020 - Aug 2021

  Local Cordinator
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  Airflo

  Sept 2021 - now

  ● Led and managed a team of ocean freight operators (import & export), providing guidance, training, and support to ensure optimal performance and professional development.● Managed and strengthened relationships with existing customers, proactively addressing their needs, resolving any issues, and ensuring high levels of customer satisfaction● Managed and strengthened relationships with existing suppliers, proactively developing services which fit our customer base development● Work closely with the finance team on commercial needs, including pricing, contracts, and negotiation with ocean carriers.● Monitored market trends, industry developments, and competitor activities to identify potential risks and opportunities, and provide recommendations to senior management.● Planned business activity and delegated workloads across the operations teams through effective team and individual engagement.● Ensure Standard Operating Procedures and Service Level Agreements are in place, and complied with, for all business.● Volume Forecasting and Reporting Show less ● Created 6 automated systems that monitored and reported volume statuses, which improved overall efficiency by 88%.● Developed an automated error checking Template in Excel for stocks, which reduced stock errors by 95%.● Developed a predictive modelling tool based on time series decomposition to determine the future performance of overall volumes shipped, resulting in management basing decisions on data rather than gut feeling.● Collaborated with business development, operations, cold room, and Finance.● Managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured workflow among the operations department and cut down unnecessary processes by 75%. ● Developed a sensitivity Analysis tool for financial modeling which resulted in the finance department increasing its operational profit by 12% considering pricing effects and responsiveness to volume.● Designed and facilitated a 3-day design thinking and training workshop for 8 operations employees to identify and prioritize opportunities and or areas of improvement within the current system.● Collaborate with organization leaders to identify opportunities for process improvements, recommend system modifications and develop policies for data governance.● Managed redevelopment of the internal checking system in use for our clients, resulting in, a reduction of 70% in errors and 15% operation time. Show less

  • Operational Account Manager

    Jan 2025 - now

  • Team Leader: Sea-Freight

    Mar 2024 - Jan 2025

  • Data & Systems Analyst

    Sept 2021 - Mar 2024