Amanda J. Albrecht

Experience

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  Blockbuster

  May 2003 - May 2005

  Be an information resource for customers on Friday and Saturday nights to help them understand store promos, any sales, help find movies and games that will entertain them and provide knowledgeable discussion on the content of any and all movies and games available for rent, purchase, or coming soon. Assisted customers in checking out, including all transactions at the register. Maintained the appearance of the shelves and products by stocking, checking returns, re-stocking and cleaning up the store. Interact with customers on in a one-on-one conversation to promote in-store sales. Interact with every customer that entered the store on busy Friday and Saturday nights to ensure they find their movie of choice, or something else to satisfy them if the movie was not available.

  • Entertainment Specialist

    Feb 2004 - May 2005

  • Customer Service Representative

    Jun 2002 - May 2005

  • Active Seller

    May 2003 - Jan 2004
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  Minnesota State Fair

  Jun 2005 - Aug 2005

  Office Assistant

  I developed registration forms, maintained an online registration website, wrote some computer code and transcribed data files. Interacted with participants via phone, email and in-person.

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  University of Minnesota - Morris

  Sept 2006 - May 2008

  Tutored students in Calculus I and II as well as General Chemistry. Researched new lab procedures for the organic chemistry lab course focused on green chemistry, integration with other lab courses and locally relevant chemistry.

  • Academic Tutor

    Sept 2006 - May 2008

  • Undergraduate Research Assistant

    Sept 2006 - Apr 2007
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  University of Notre Dame

  May 2007 - Aug 2007

  Undergraduate Research Assistant

  Participanted in a Research Experience for Undergraduates, focused on the synthesis of uranyl mesoporous materials, uranyl peroxide nanoclusters, and attempted to crystallize a thorium polymer.TRANSLATION: I attempted to make large, porous structures containing uranium, crystals containing uranium, and crystals containing thorium.

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  University of Notre Dame

  Jun 2011 - May 2013

  Designed research projectsSynthesized, analyzed and characterized novel inorganic materialsOperated, maintained and troubleshot issues for a variety of instrumentationMentored undergraduate and high school students Read and wrote technical reports and documentsPresented at five national scientific association meetings as well as provided assistance in the classroom for courses in mineralogy, petrology and water-rock interaction Attended lectures with topics ranging from chemistry, biology and geology to civil, environmental, and chemical engineering Show less Advocated for the professional development needs of graduate students at the University of Notre Dame. Chaired a committee of graduate students. Planned, organized, marketed and evaluated a variety of events aimed at enhancing the development of graduate students for their future professional careers.Member of the university-wide Professional Development Team. We earned the Presidential Team Irish Award for our success in the 2011-2012 academic year.Led a year-long workshop series, Grad School Game Plan, co-hosted with the University of Notre Dame Graduate School.Provided high quality, valuable lectures, training opportunities and resources to advance graduate student preparation for the next stage in their career while managing expenses to stay within the allotted budget. Show less

  • Graduate Student, Research Assistant

    Jul 2008 - May 2013

  • Professional Development Committee Chair - Graduate Student Union

    Jun 2011 - Jun 2012
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  Hennepin County

  Apr 2015 - Oct 2015

  Wetland Health Evaluation Program Volunteer Coordinator

  Organized a team of volunteers to go into local wetlandsLed 3 separate site visits at 5 locations around greater Hennepin CountyDocumented invertebrates and plants present at each location to evaluate wetland healthDeployed monitoring equipment, Identified types and prevalence of aquatic and terrestrial plantsIdentified invertebrates present

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  Pace Analytical

  May 2015 - now

  • Supervised a team of 25 project management staff, including 5 remote staff, managing over $25M a year in environmental analytical testing projects• Interviewed and hired 20 staff, discharged 1 staff member, negotiated job offers and salary increases• Evaluated staff development and workloads, assigned training or disciplinary actions as needed• Trained staff on standard operating procedures (SOPs) and company policies• Applied root cause and corrective action/preventative action assessments to increase the quality of our products• Drafted or revised over 75 SOPs, work instructions and guidance documents to increase the quality, efficiency and consistency across all staff • Built and fostered an environment which encouraged continual process improvements and co-operation, including planning and leading weekly group meetings to discuss common issues and collaboratively brainstorm solutions• Provided technical support to project management staff for troubleshooting LIMS software issues and explaining analytical results or non-conformances so they can better address the questions or issues independently the next time• Wrote technical case narratives to summarize quality control results and document deviations to our SOPs• Led tours of the laboratory and presentations of Pace services to clients in face-to-face meetings• Assessed backlogs across multiple departments to evaluate capacity limitations that may impact project completion Show less • Promoted from project manager I up to project manager III, increasing responsibilities, complexity of projects and technical knowledge required, while maintaining client confidentialities; managed an avg of $1.2M a year in analytical analyses across 2000 projects• Advised clients on soil, water and air sampling requirements and analytical methodologies and certification requirements under SDWA, CWA, RCRA and CAA programs• Managed analytical projects related to various NPDES wastewater and stormwater permits around the United Stateso Also worked on projects in programs such as EPA’s Brownfields, MPCA’s petroleum remediation and MN’s Petrofund programs, and/or under a MN Department of Administration contract.• Reviewed QAPP drafts and SAPs to ensure agreement with laboratory policies prior to project commitments• Reviewed final reports to ensure data quality objectives were met and any deviations were properly documented• Walked clients through calculations to convert raw data to reported concentrations, to verify results were accurate• Developed project schedules and scopes of work; assessed and assigned prioritization based on fluctuations in capacity• Fostered strong relationships with operations staff and clients through effective and timely communication and by anticipating needs for both groups, as challenges arose• Participated on multiple cross-functional teams, including 3 Kaizen events, aimed at operational and transactional process improvements, resulting in better quality work, increased productivity and cost and waste reduction. Show less Directly supervise 6 staff including 3 team supervisors, and indirectly oversee a team of 20+ project managers and project coordinatorsInterviewed and hired staff, let 1 staff member goEvaluate training gaps and developed corrective actions to prevent future errorsTrained staff on standard operating procedures and company policies, Authored or revised more than 10 SOPs, work instructions or guidance documents to reduce training gaps and developed corrective actions to prevent future errorsProvide technical support to all project management staffWrite case narratives to summarize quality control results and explain any method deviationsOrganize and lead weekly staff development meetingsDesign and update multiple excel macros Show less Created innovative and intuitive training materials; e.g. diagrams that are now in receiving departments across the company network, multiple standard work instructions, and other technical aides. Directly supervised 1 remote project manager, 5 local project managers and 1 local project coordinator. Provided technical support for LIMS to the entire project management team. Interviewed and helped choose 9 new staff memebers in 2017. Directly supervised 4 new staff members in 2017, trained staff on operating procedures and policies, identified problem areas and planned professional growth opportunities for individual staff. Fostered an environment which encouraged continual process improvement and cooperation, including weekly group meetings to discuss common errors and collaboratively brainstormed solutions that were implemented by all staff no matter their experience level, with a goal of reducing the error rate in daily tasks. Show less

  • Supervisor

    Jan 2020 - now

  • Sr. Project Manager

    Jan 2018 - now

  • Lead Project Management Supervisor

    Jun 2018 - Jan 2020

  • Client Services Supervisor

    Jul 2016 - Jun 2018

  • Project Manager II

    Jul 2016 - Jan 2018

  • Project Manager I

    May 2015 - Jun 2016