Noah Olaide

Experience

• 

  Regina Girls Secondary School

  Mar 2021 - Feb 2022

  Agriculture Science Teacher

  it's was a great experience, working, teaching, learning and serving my father's Land.

• 

  Palmcredit NG

  Jun 2022 - Jun 2022

  Loan Collector

  - Monitored inbound and outbound calls.- Checked client’s information whilst reminding them to pay up their loan which improved the follow up culture; and the cash flow of the organization by 67%.- Met 90% call target- 3 months in a row, while handling inbound and outbound calls for win-back and retention of chum customers.- Achieved an average response time of 15sec, while handling chats on social media and Emails for resolution.

• 

  Newcredit

  Jul 2022 - Dec 2022

  Team Leader

  - Monitored inbound and outbound calls of my team members.- Checked client’s information, uploaded their payment, and sent confidential email regarding unsuccessful payments which greatly improved customer service, retention and loyalty.- Met 90% team target - 3 months in a row, while handling, motivating and checking on my team members during and after working hours.- Came up with a new way to make customers pay up their loan without difficulty, which then increased our customer base by 60%.- Conducted regular meetings with my team members which greatly improved the team work spirit in the organization. Show less

• 

  TWAB Nigeria Limited

  Jan 2024 - now

  Team Leadership: Supervise and lead a team of welders and fabricators, providing guidance, training, and support to ensure that all team members are working safely and efficiently.Project Planning and Coordination: Plan and coordinate welding and fabrication projects, including reviewingu blueprints and specifications, estimating materials and labor requirements, and scheduling work.Quality Control: Ensure that all welding and fabrication work meets quality standards, including inspecting work, identifying defects, and implementing corrective actions. Show less

  • Quality Inspector

    Jan 2025 - now

  • Assistant QA/QC

    May 2024 - now

  • Safety Officer in training

    Jan 2024 - May 2024