
Vikram Bhatia, PMP
Senior Software Engineer

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About me
Senior Manager with 26 years of experience
Education

D.Y. Patil College of Engineering, Pune, Maharashtra, India
1994 - 1998Bachelor of Engineering Computer ScienceUniversity of Pune

Hans Raj Model School, Punjabi Bagh, New Delhi, India
1992 - 1994Class XI to Class XII Science
Bal Bharati Public School, Brij Vihar, Ghaziabad, U.P., India
1989 - 1992Class VIII to Class X
XLRI - VIL Programs
2021 - 2022Executive Development Program Leadership and Change ManagementThe pace of change in organizations has increased manifold in recent times. Improvements in processes, structures and systems are being attempted frequently to achieve better efficiency and effectiveness. Most change initiatives, however, fail to achieve their desired objectives and the lack of skills in managers driving the change is a key reason for this. Organizations usually consider leadership development and developing skills for managing change as separate challenges and give less… Show more The pace of change in organizations has increased manifold in recent times. Improvements in processes, structures and systems are being attempted frequently to achieve better efficiency and effectiveness. Most change initiatives, however, fail to achieve their desired objectives and the lack of skills in managers driving the change is a key reason for this. Organizations usually consider leadership development and developing skills for managing change as separate challenges and give less importance to the latter. If change programs are to succeed, there have to be able managers at each level with an understanding of leadership and change management concepts, tools and techniques.This program offerred insight into theories and applications of leadership and change management with an emphasis on learning knowledge, skills and values that can be implemented in one’s organisation. Show less

Indian Institute of Technology, Kanpur
2024 - 2025Post Graduate Program Generative AI and Machine LearningProfessional Certificate Course in Generative AI, prompt engineering, large language models, machine learning, deep learning, computer vision, natural language processing, speech recognition, and reinforcement learning.
Experience

Newgen Software Technologies
Jul 1998 - May 2002Senior Software EngineerDesign, development and testing of Newgen document management product involving Core Java and DB2. Also, worked on deputation to Toshiba America Business Solutions (TABS), Irvine/CA, USA to design, develop and test applications for Toshiba MFP products.

Wipro Technologies
Jun 2002 - Jul 2005Project EngineerLed a 5+ people engineering team in requirement analysis, design, and development and testing of applications for Toshiba printer (MFP) products involving Core Java, C and HTML.

LogicaCMG India
Aug 2005 - Jan 2007IT ConsultantLed a 5+ people engineering team in requirement analysis, design, and development and testing of LogicaCMG telecom messaging products involving Java-based technologies. Demonstrated leadership of an end-to-end product release, with several maintenance releases. Recognized for contribution towards on-time project completion within tight deadlines.

Connectiva Systems
Feb 2007 - Apr 2012Project ManagerManaged a 20+ people engineering team in scoping, designing, developing, deploying, and supporting of Connectiva Systems telecom revenue assurance product. Strategically planned the scope of the project with the customer that will help them meet their business needs while at the same time ensure regular income flow for my organization. Significantly changed the image of my organization in the customer’s eye which helped in the customer becoming reference-able. Engaged the management team of our partner IBM to successfully sell additional features of our product to the customer. Interacted with technology groups within my organization to propose solutions to the customer that helped satisfy their business requirements. Initiated focus on tracking customer and project P&L to improve profitability, and optimize project planning and expenses. Motivated the team members by valuing their contribution to the project and organization success.Key Accomplishments• 500+ man-hours of the customer were saved by transferring their manual activities to the automation tool successfully developed and deployed through my dedicated project management efforts.• Rs 20 million+ / month of revenue leakage detected through the deployment of the automated tool.• Helped the customer track and identify the source of unrealized income, in turn, helping them streamline their internal revenue generation processes. Show less

Subex Ltd
May 2012 - Dec 2017Manager - Professional Services Organisation• Manage end-to-end delivery of projects with various Telcos in the specified region (APAC / EMEA / Americas)• Act as primary interface for customers during project delivery• Interface with internal delivery team (engineering) in order to meet the specified success criteria of projects• Weekly status reporting to customer as well as management• On-time completion of project within budgeted efforts and costs• Meet the project profitability targets• Ensure high level of customer satisfaction during delivery as well as post delivery• Tracking revenue as well as invoicing targets• Onsite project management on need basis Show less

Consultant
Jan 2018 - Feb 2019Consultant - Project ManagementHelp organisations manage complex projects and initiatives, increase efficiency, effectiveness and customer satisfaction.• Direct planning, budgeting, vendor selection and quality assurance efforts• Monitor timelines and flag potential issues to be addressed• Coordinate design meetings and decisions across internal departments and teams• Develop presentations and reports to facilitate project evaluation and process improvement• Assist with recruitment and assessment of team members Show less

Papacream
May 2018 - Feb 2019Owner - Family BusinessPapacream is a brand of handcrafted ice creams, waffles, donuts, cookies and milkshakes. It's a gourmet ice cream brand that intends to satisfy palates with a variety of flavours.• Managing store operations• Customer engagement to ensure satisfaction with service and products offered• Managing store budget• Sales & marketing for the store• Recruiting & supervising the staff• Maintaining statistical & financial records• Maximizing profitability

Virtusa
Mar 2019 - nowManager - Delivery• Establishing project governance• Planning and managing delivery• Tracking project progress• Tracking project risk, issues and dependencies• Providing regular status reporting
Licenses & Certifications
- View certificate

Body Language for Leaders
LinkedInJan 2018 - View certificate

Finding Your Introvert/Extrovert Balance in the Workplace
LinkedInJan 2018 - View certificate

Executive Leadership
LinkedInJan 2017 - View certificate

Communicating with Confidence
LinkedInJan 2017 - View certificate

Managing Your Time
LinkedInJan 2017 - View certificate

Business Writing Fundamentals
LinkedInOct 2016 - View certificate

Public Speaking Fundamentals
LinkedInJan 2017 - View certificate

Gretchen Rubin on Creating Great Workplace Habits
LinkedInJan 2018 - View certificate

J.T. O'Donnell on Making Recruiters Come to You
LinkedInJan 2017 - View certificate

Project Management Professional (PMP)®
Project Management InstituteDec 2016
Honors & Awards
- Awarded to Vikram Bhatia, PMPHats Off - Jul 2014 On time delivery of project.
- Awarded to Vikram Bhatia, PMPHats Off To You! - Apr 2013 Delivery of project well ahead of schedule, well within budget and with no defects.
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