Diane Smith

Experience

• 

  Sally Beauty Company

  Jun 2003 - May 2004

  Lead Quality Assurance Tester
• 

  UICI, The Insurance Center

  May 2004 - Dec 2005

  Quality Assurance Analyst

  • Completed testing cycles that included creation and execution of test plans and test cases, investigation and resolution of problems and bugs, and development of test procedures for system and acceptance testing• Established leader of the Quality Assurance team, led various projects to completion• Led the charge in the development, standardization, and implementation of a Project Life Cycle Methodology for the Quality Assurance Team and IT Department• Researched and developed documentation for Quality Assurance, including Test Scripts, Test Plans, and User Acceptance Notification• Served as Quality Assurance representative in weekly Change Management meetings • Analyzed business needs, user requirements and specifications to formulate test plans and test cases while ensuring applications adhere to business standards• Provided reports, queries, and other forms of measurement throughout the testing cycle which detailed project testing status and troubleshooting of issues and bugs• Applications: Web based, Processor 1, Image, MS Word, MS Excel, MS Visio, EPM, MS Project, SQL, PWA, Mercury Tools: Quick Test Pro and Test Director Show less

• 

  DynCorp International

  Jan 2006 - Mar 2010

  FIS Senior Manager

  Promoted to provide leadership within the organization to support the financial organization (customer service). Managed projects and financial helpdesk while providing excellent customer service to the finance department. Developed and implemented IT strategic plans for a client application support organization. Advised client senior management in project management best practices. Assisted with strategic planning and execution of software projects affecting the company enterprise wide Led software development, program / project management, and account relations in support of delivering Enterprise wide technology solutions across a diverse client base. Manage and train indirect reports. Show less

• 

  Clearwire

  May 2010 - Mar 2011

  Project Manager

  Project Manager duties

• 

  AT&T

  Mar 2011 - Aug 2011

  Project Manager

  Consultant for the AT&T IT group. Provide leadership and technical expertise at many levels in the organization. Engage my knowledge of process development, technical project management, and resource development to help enable the success of the products managed by the IT EOD team within AT&T.

• 

  Siemens Healthcare

  Oct 2011 - Mar 2013

  Project Manager
• 

  2nd Watch

  Apr 2013 - Apr 2014

  Project Manager
• 

  Volt

  May 2014 - Oct 2015

  Project Manager

  Project Manager

• 

  Gonzaga University

  Nov 2015 - Feb 2017

  Project Manager
• 

  Wabtec Train Control

  Jul 2017 - Jun 2018

  Project Manager

  Project/Program Manager for North Metro Rail Line in Denver, CO. Work on KPI's each month and review trends. Work with the development and test teams to ensure work is done within scope the time frame. Work with stakeholders to ensure project is moving in the right direction and all needs are being met.

• 

  City of Fort Worth

  Jan 2019 - Jun 2019

  Project Manager

  Managed budgets and cross-functional teams of up to 25 developers, programmers, analysts and network specialists. Drove the high-quality completion of software/database development and enterprise wide implementation projects for major projects. Selected Highlights• Managed and collaborated with cross functional organizational teams and workgroups on several releases of new applications, software and hardware updates and patches.• Supported multiple projects by supporting meetings, coordinating activities, and communicating project status to project team and stakeholders.• Assisted with day to day operations by providing reports, tracking incidents, performing root cause analysis and problem elimination. Show less

• 

  Charles Schwab

  Jul 2019 - now

  Project Manager