Olivia DeFrances-Stuart

Experience

• 

  Gabriele's Hand Designs

  Jul 2012 - Jul 2015

  Web Manager

  I created the website and all social media channels and web pages for my mother's small business, Gabriele's Hand Designs. She specializes in floral design for weddings. Besides website formatting I provided written content as well as video and photo content for her website and social media networks.

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  Boston University Howard Gottlieb Archival Research Center

  May 2015 - Aug 2015

  Web Content Writer

  For the summer of 2015 I worked as a web content writer for the Howard Gottlieb Archival Research Center at Boston University's Mugar Memorial Library.The Archive contains collections of original letters, documents, and other work of great writers, actors, activists, journalists, etc. I was in charge of researching specific collections within the archives and then writing up a brief and formal description for the HGARC website to interest potential researchers.

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  Northeastern University

  Sept 2016 - now

  In my role as Systems Specialist, I lead efforts to leverage the Global Launch Services technology stack to optimize business processes and provide data on projects across the Global Campus Network, with the goal of improving communication and increasing team efficiency.My day to day work includes:- Meeting with stakeholders to understand their needs.-Mapping out existing processes and identifying areas for improvement and process inefficiencies.-Re-designing processes in an iterative manner.-Mocking up wireframe/prototype solutions to process inefficiencies.-Implementing solutions to process inefficiencies using existing software.-Managing the team's digital communications such as our SharePoint site. Show less

  • Systems Specialist

    Nov 2023 - now

  • Assistant Director of Global Launch Services

    Aug 2021 - Jan 2024

  • Digital Applications Administrator

    Jul 2018 - Aug 2021

  • Web Content Migration Specialist

    Sept 2016 - Jul 2018