
Monika Dukic, PhD
Sales Assistant

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About me
Project Manager @Starschema | co-creator of a diversity&inclusion program
Education

Proman Consulting
2024 - 2024Certificate Scrum Master Simulation
Eötvös Loránd University
2018 - 2022Doctor of Philosophy - PhD EDUCATION Summa cum laudeconducting quantitative and qualitative research, mapping attitudes towards people with disabilities, designing and implementing an awareness-raising program to promote the inclusion of people with disabilities in the workplace (market environment)

Eötvös Loránd University
2011 - 2015Bachelor of Arts - BA Special Education and Teaching
PROGmasters
2022 - 2023Software Testinglearning about software testing principles and practices, agile project management and scrum framework; participation in a project assignment through three sprints (static testing - review specifications, dynamic testing - system testing, exploratory testing, regression testing, verification testing -, documenting and validating defects and follow-up of their lifecycle, executing test cases and documenting the result); using JIRA, Zephyr, Trello, MySQL, SoapUI, SeleniumIDE

Eötvös Loránd University
2016 - 2018Master's degree Special Education and Teaching
Experience

Beer Company Budapest
Jun 2013 - Aug 2013Sales AssistantSelling products and managing revenue, serving guests and customers. Providing assistance and advice to the people who buy the products.

Eötvös Loránd University
Sept 2015 - Feb 2023* Active role in the management of courses including teaching, research, academic assessment, and academic administration. * Involvement in national and international tendering activities, fundraising through tenders (preparation of project plans, cost plans, collection of quotations)* Organisation and management of national and international conferences and professional events.* Local head of student recruitment.* Participating in the development, implementation, and maintenance of academic quality assurance arrangements necessary to the development of the Institute.* Directing and supervising students and taking responsibility for the academic standards of their work.* Carrying out assessment, monitoring, and evaluation of examinations work, and providing academic and consultative support to students in their learning activities.* Providing academic input on existing and new courses and course development.* Creative, efficient, result-oriented contribution to the work of the organization.* Preparing technical material, either independently, as part of a team, or in cooperation with external experts* Liaising with partner organizations (internationally). Show less
Assistant Lecturer
Sept 2016 - Feb 2023Administrative Assistant
Sept 2015 - Aug 2016

Dr. Béla Török Kindergarten, Elementary and Vocational Sch., Skills Development Sch., USEMI, College
Mar 2016 - Jun 2022Special Education TeacherGiving each individual student the tools and guidance needed to help them maximize success. Communicating and coordinating with others involved in the child's well-being, including parents, social workers, school psychologists, occupational and physical therapists, school administrators, and other teachers to meet the individualized needs of the student within inclusive special education programs. Helping general educators adapt curriculum materials and teaching techniques to meet the needs of students with disabilities. Show less

National Laboratory for Social Innovation (TINLAB)
Sept 2021 - May 2023Project Program Coordinator* liaising with market players* budget planning* involving and delegating experts* evaluating the needs* organising events* managing the project documentation* fostering cooperation between public and private sectors* conducting an impact assessment (preparing the research plan, completing field research, analyzing the data, disseminating the findings)* holding professional workshops, team building* communication with stakeholders

Reckitt
Mar 2022 - Jun 2022Personal Assistant to Managing Director* Coordinating communication activities and preparation of materials (offline and online).* Preparation, coordination and execution of the company product sales.* Supporting HR-related projects.* Organizing external and internal events and monitoring their budget.* Creating POs using SAP.* Managing calendars (scheduling meetings, yearly programs) and Sharepoint documentation.

Starschema – HCL Tech Hungary
Feb 2023 - nowProject Manager/Account manager*identifying opportunities to upsell or cross-sell services*meeting sales targets and contributing to the overall revenue of the company*preparing regular reports on account status, also presenting them to senior management and clients as needed*negotiating contracts and agreements to ensure mutual satisfaction*handling contract renewals and pricing discussions*budget planning, cost management, cost tracking*establishing and maintaining strong communication with clients and/or project team members on all matters relating to the job*identifying and redirecting project activities to stay within project guideline, time frame and budget*collaborating with team members to create project plans, delegate tasks, provide feedback, and ensure project deadlines are met*supporting team members in their development plans and provide feedback to enhance project performance*integrating new resources into the project and ensuring they have a smooth onboarding process*identify and indicate the resource demand on the project to the Delivery Leader, and participate in recruitment*acting as the first point of contact for clients and team members, ensuring customer satisfaction, building proper communication channels, and forwarding the right information to the relevant audience in a timely manner*ensure that the division's tasks are fulfilled, such as end-to-end event organization, onboarding training management, and cross-project and divisional financial reporting and monthly invoicing management Show less
Licenses & Certifications

Introduction to infographics
Eötvös Loránd UniversityJan 2021
Methodology of online courses
Eötvös Loránd UniversityOct 2020
Techniques to encourage student engagement in higher education
Eötvös Loránd UniversityMay 2017- View certificate

Professional Scrum Master I
Scrum.orgJun 2024 
Interactive, student-centered seminars
Eötvös Loránd UniversityJun 2017
Certified Software Tester
PROGmastersDec 2022
EMI Academic Teaching Excellence
British CouncilOct 2021
Honors & Awards
- Awarded to Monika Dukic, PhDDean’s award ELTE BGGyK Sep 2021
- Awarded to Monika Dukic, PhDNew National Excellence Program (ÚNKP-21-3) of the Ministry for Innovation and Technology Ministry of Innovation and Technology Sep 2021 The New National Excellence Programme (ÚNKP) supports research and artistic excellence in higher education to enhance the scientific performance of universities, raise the next generation of researchers, make scientific careers more attractive, and help the most outstanding teachers and researchers stay in Hungary and stay in science.
- Awarded to Monika Dukic, PhDNew National Excellence Program (ÚNKP-20-3) of the Ministry for Innovation and Technology Ministry of Innovation and Technology - Hungary Sep 2020 The New National Excellence Programme (ÚNKP) supports research and artistic excellence in higher education to enhance the scientific performance of universities, raise the next generation of researchers, make scientific careers more attractive, and help the most outstanding teachers and researchers stay in Hungary and stay in science.
Languages
- huHunagrian
- enEnglish
- seSerbian
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