Manju Nath

Experience

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  Meco Instruments (p) Ltd

  May 1994 - Nov 1998

  Operations Management

  Facilitating Operations Development initiatives involving mapping of requirements and in depth evaluation of feedback to carry out modifications in Operational attributes.Responsible for IN-BOUND Consignments.A. To improve on time of vehicles arrival from the connecting OUL.B. To reduce cycle time for resolving IRP (Irregularity Report Process) for the vehicle.Responsible for OUT-BOUND Consignments.A. To reduce number of consignments that missed connections.B. To improve on time departure of vehicles.C. To Improve on time arrival of vehicle at next OUL.Responsible for Delivery.A. To Improve the on-time delivery of consignment.B. To improve number of DIS (Delivery Information System) entry on the same day.C. Minimize ON Hold shipment.D. To Improve number of POD (Proof of delivery) dispatch on the same day.Responsible for Pick-up.A. To reduce missed or bad quality pick-ups.B. To Improve TD (Transport Document) efficiency. Show less

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  M/s Meco Instruments

  Jan 1997 - Jan 1998

  Sales Engineer

  Role:Achieving the monthly budgets set by the GM.Adding new customers & maintaining good relations with clients to increase profits and maintain the data base. Achieving the monthly budgets set by the GM.Adding new customers & maintaining good relations with clients to increase profits and maintain the data base. Achievements:Awarded Best Branch at All India Level for the financial; Achieved growth of 70% for the continuous two financial years.Gained 98% retention of customer for 2 financial years. Show less

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  M/s Fastrack Systems

  Dec 1998 - Aug 1999

  Customer service

  Role:Achieving the monthly Service Targets set by the GM.Responsible for Electronic Documentation and Publishing (PDF & HTML) format. Documentation of engineering Drawings, Service Manuals, Technical Literature, Brochures and Catalogues that include Graphics, Movies and voice narration along with basic text.Responsible for training staff on conversion of Paper Documents to Electronic Format.

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  Safexpress Pvt Ltd

  Aug 1999 - Feb 2006

  Transhipment Manager

  Role:Responsible for all Commercial Documentation of shipments ex. KarnatakaAdding new Values & Planned strategies for free movement of Vehicles Across the southern part of country In spite of various Sales Tax Barriers. Achievements:Branded Best Co-ordinator at All India Level for Liasioning abilities.Achieved growth of 45% for the continuous financial years.Gained Maximum retention of customers.

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  TNT INDIA Pvt Ltd

  Feb 2006 - May 2006

  Area Operations Manager

  Role:Responsible for all In-bound, Out-Bound Movement of vehicles and consignments.Responsible for all Pick-up & Delivery of shipments.Responsible for complete operations activities. Achievements:Recruited enough Man-Power in spite of limited time.System & Process well established to compensate any disperancies in Manpower & vendor Maintance.

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  M/s AFL Logistics Pvt Ltd

  May 2006 - Apr 2009

  Network Manager

  Operations Management, Vendor Management,People Management & Customer Management.

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  AFL PVT LTD

  May 2006 - May 2009

  Responsible for all In-bound, Out-Bound Movement of vehicles and consignments.Responsible for Identifying New Vendors to minimize the cost with Maximum Capacity Utilization. To improve on time of vehicles arrival from the connecting OUL.To reduce cycle time for resolving IRP (Irregularity Report Process) for the vehicle.To reduce number of consignments that missed connections.To improve on time departure of vehicles.To Improve on time arrival of vehicle at next OUL.To Improve the service Level of the vendor.To Improve adherence of SLA (Service Level Agreement) & KPI (Key Performance Indicators).To reduce number of breakdowns of equipment.To minimize no of accident.Achievements:Identified New Vendors within a short period with competative rates. Show less Role:Regional Claims Co-ordinatorResponsible for Risk Management Services.Responsible for generation of Incident Information report and rendering assistance to all concerned.Responsible for educating the all concerned to minimize the Mishaps, proper stacking, loading & Unloading of consignments.Frequent Visits to Branches to review customer Claim's, General Audit process in the branch.Generation of daily, weekly and monthly MIS to analyse the loss making sector and commodity.Achievements:Identified more surveyors to smoothen the process of report Maintained good rapport with the local Govt bodies for speedy processes of FIR. Show less

  • HUB Manager

    May 2006 - May 2009

  • Regional Claims Co-ordinator / HUB Manager

    May 2006 - May 2009
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  Recall india information Management Pvt ltd

  May 2009 - now

  Sr Team Leader

  Information Management is about much more than just organising your documents and other data.It's a strategic outsourcing solution that delivers significant corporate benefits.Helps minimize financial and legal risks in an ever-changing regulatory environment.Increased productivity and operational efficiency.Customer confidence.Allocation of valuable real estate and resources to core competencies.Safeguarding Customer sensitive information 24 hours a day, 7 days a week with several levels of security.preventive measures such as Card Key Access (to time-stamp/track individuals and authorize entry/exit).Perimeter Fencing & Lighting. Because our business relies on securing our customers' information. Show less

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  Recall

  May 2009 - now

  Information Centre Manager
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  Recall India Information Managment Pvt Ltd

  Jun 2009 - now

  Information Centre Manager

  General Administration,Facility Operations,Process Improvement,Quality Assurance,People Management,Operations Management,Risk management,Safety & Security Management.

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  M/s Rapidelo Logistics Pvt Ltd

  Oct 2016 - now

  Director Of Operations