
Amr Hisham
Supply & Demand Planning Trainee

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About me
Demand & Supply Planner at Mars |Operations | Digital Transformation | ex-L’Oreal 💄 | ex- Cartier 💍 | Pro Footballer
Education

University of Sharjah
2014 - 2019Bachelor of Engineering - BE Industrial Engineering & Engineering Management
Experience

Julphar
Jun 2019 - Nov 2019Supply & Demand Planning Trainee• Following up on supply chain processes, starting from manufacturing to distribution• Assist in maintaining and developing demand plans to improve forecast accuracy based on business trends • Assist updating forecasts for new products, seasonal products, discounted products• Reviewed KPIs and implemented actionable improvements to reduce costs and decrease shipping delays • Controlled inbound supply from source with focus on inventory, customs and related costs• Monitoring internal & warehouse transfers Show less

Fine Hygienic Holding
May 2020 - Jun 2021Supply Planner• Review planning and forecasting outputs and communicate KPIs to relevant team members• Manage supply planning & identify gaps and propose for remedial action• Work closely with the sales team to understand expected forecasts• Coordinate with management and local vendors for successful planning and execution from order/item ready date to destination delivery date• Lead supply planning efforts across functions to optimally fulfill business needs, including leading the S&OP process where required• Manage the transportation of a portfolio of different cargo types including optimizing fleets and maintaining a distribution network• Plan and manage purchase orders & production orders accordingly to minimize out of stocks/maximize service levels Show less

L'Oréal
Jun 2021 - May 2023Operations Executive - (PPD & E-Com)• Responsible for the distribution and order management of all retail doors in UAE for the Professional Products Division (Loreal Professionel, Kerastase, Matrix, Essie, and Redken) - including E-COM pure players and D2C. • Proactively ensure order processing and follow-up until the delivery. (Dispatch plan handling with warehouse team). • Continuously ensuring the highest service level, OTFR and OTIF to meet the dynamic demands of the retail market. • Cost to Serve analysis & enhancements to improve. • Full co-ordination with physical distribution & Logistics team to ensure all deliveries are delivered on time. • On time Fill Rate (OTFR) & On time in full (OTIF) analyzing & monitoring. • Efficiently cooperate & coordinate with commercial team the customer needs (deadlines, shortages, information, disputes). • Collaborating with Credit team to identify any credit risks and to implement adapted corrective actions. • Process improvement with Master Data team and Supply/Demand Planning. Show less

Cartier
May 2023 - Apr 2024Regional Operations & Distribution Specialist• Sales support using SAP ERP system and working closely with commercial to ensure monthly turnover is achieved.• Forecast the regular and promos accessories consumption of all points of sale / boutiques per fiscal year• Review and place orders for the region daily: including POSM replenishments, new themes requirements and sales accessories respecting deadlines with full logistics coordination• Balance the stock between boutiques to optimize products availability vs assortment• Point of contact for every matter of products availability with the boutique/POS• Work on POSM allocation and quantities proposals for new animations related to new product launches per each point of sale according to Central guidelines and boutique Show less

Mars
May 2024 - nowDemand & Supply Planner - Gulf• Managing a 45M $ portfolio consisting of 1000+ SKUs across the MEA region• Preparing and Leading S&OP cycle meetings, monitoring customer open orders, new product launch, safety stocks and obsolete stocks• Provide weekly/monthly reports on service levels, inventory closing and forecast consumption• Prepare and communicate supply plans to manufacturing sites to ensure supplies and replenishments are aligned with customer lead time• Ensure optimal product availability on shelves in all stores• Identify potential risks to the supply chain, such as supplier disruptions, transportation delay or fluctuations in demand and mitigate service level risk• Managing and building Baselines & Promos sales forecast at SKU level for 24 months horizon for Gulf• Analyzing slow moving and obsolete products to regulate the process to reduce them Show less
Licenses & Certifications
- View certificate

Sales Operations
LinkedInMay 2020 
Digital Marketing
Oxford Home Study CollegeMay 2020- View certificate

Implementing Supply Chain Management
LinkedInMay 2020 - View certificate

Advanced Product Marketing
LinkedInApr 2020 - View certificate

Supply Chain and Operations
LinkedInApr 2020 - View certificate

Sales Forecasting
LinkedInMay 2020 
Supply Chain Management
Oxford Home Study CollegeMay 2020
Volunteer Experience
Event Coordinator
Issued by University of Sharjah on Sept 2018
Associated with Amr Hisham
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