Deep Enrich
Ali Murtadha Datani,MBA
2000 followers
Masqaţ, Oman
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About me
Customer Experience - Complaints Management | MBA
Education
Staffordshire University
2011 - 2012Bachelor's degree with Honours Business ManagementStaffordshire University
2010 - 2011Higher National Diploma Marketing ManagementHigher College of Technology, Muscat
2009 - 2010Diploma E-Business AdministrationHigher college of Technology, Muscat
2008 - 2009Certificate in Business StudiedHigher college of Technology, Muscat
2007 - 2008Foundation degree English
University of Bedfordshire
2016 - 2018Master of Business Administration - MBA Business Administration and Management, General
Experience
HSBC
Jul 2010 - Jan 2014Sales and Service Officer
Jan 2013 - Jan 2014Bancassurance Department
Jul 2010 - Jan 2013
HSBC Bank Oman S.A.O.G
Jan 2014 - Feb 2024Complaints Manager ( Customer Value Management - All Products )
Complaints Manager
Jan 2018 - Feb 2024Retail Banking and Wealth Management
Jul 2010 - Feb 2024Premier ( Private) Banking Relationship
Jan 2014 - Jan 2018
Sohar International
Aug 2023 - nowCustomer Experience - Complaints ManagementTransformation
Licenses & Certifications
- View certificate
Introduction to Artificial Intelligence
LinkedInOct 2024
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