Nathan Grates

Experience

• 

  MGM Resorts International

  Jan 2011 - Jan 2011

  Human Resources Employment Center Project Staff
• 

  MGM Grand Hotel & Casino Las Vegas

  Jan 2011 - Nov 2014

  •Member of the initial team of project development and the successful launch of the new restaurant •Managed all functions related to beverage operations including procurement, budget, scheduling•Developed strategic plans for increasing guest satisfaction reviews through employee coaching•Effectively managed in a union environment with in depth knowledge of the CBA agreement•Designed and executed testing as part of the training process of new employees to insure adequate knowledge of product and service in addition to the retesting of current employees to insure continued commitment to product knowledge and service•Coordinated all promotions and events with purveyors to drive sales and increase public relations including the creation of point of sale marketing for special events and seasonal offers•Developed relationships with suppliers with whom events were established to push product and drive sales•Conducted interviews and established a team then trained staffing of the front of house employees upon opening the restaurant as well as developing action plans for continued training•Established inventory pars and strategically modified menu items in order to decrease beverage costs, increase profits, and effectively meet budget•Managed payroll on a daily basis as well as coaching through progressive discipline of employees Show less •Management of assigned operational functions of five service bars, three lounges, and three front bars •Performed cost analysis of all inventory and purchasing to reevaluate profitability of products sold •Monitored and analyzed financial P&L statements of 5 service bars •Designed and implemented system for tracking maintenance requests to assist in meeting SNHD standards•Directs smooth, efficient, cost effective operation, including labor management, supervision of all aspects of services, scheduling and inventory control•Generated and issued disciplines across the spectrum of progressive disciplinary action in order to coach and improve staff performance Show less

  • Restaurant Manager

    Mar 2013 - Nov 2014

  • Assistant Beverage Manager

    Jan 2011 - Mar 2013
• 

  Aria @City Center

  Nov 2014 - Apr 2018

  • Member of the opening team of management and development• James Beard Nomination for Best New Restaurant 2015, Desert Companion Best Restaurant 2015, Eater Magazine Best Brunch 2015• Interviewed and carried out the hiring and training of the entire front of house staff • Created beverage menus strategically in line with the beverage budget to boost categorical sales• Developed strategic plans for increasing guest satisfaction reviews through employee coaching• Managed weekly P&L reports and lead the weekly meeting in discussion of finances• Developed action plans for continued training and created testing for new hires• Manipulated inventory and strategically modified menu items in order to decrease beverage costs and increase profits• Managed payroll on a daily basis as well as coaching through progressive discipline of employees• Created the weekly schedule for all FOH employees as well as tracking of attendance and vacation days• Developed employees through server mentoring and check average coaching Show less

  • General Manager of Sage & Five50

    Nov 2016 - Apr 2018

  • Assistant General Manager

    Nov 2014 - Nov 2016
• 

  The Sand Dollar Lounge

  Jun 2015 - now

  Co Owner
• 

  Mott 32

  Apr 2018 - now

  Regional Manager
• 

  The Sand Dollar Downtown

  May 2022 - now

  Co-Owner
• 

  La Casa De Juliette

  Aug 2024 - now

  Co-Owner