David Luong

Experience

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  Intuit

  Jan 2002 - Jan 2003

  Sales Development Representative

  Provided customer support and inside sales for Intuit's financial software solutions, specializing in QuickBooks and financial management tools.Consulted with small businesses, accountants, and financial professionals to implement SaaS-based solutions that streamlined financial operations.

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  Stream-Flo Industries

  Jan 2003 - Jan 2006

  Technical Support Analyst

  Provided technical support and troubleshooting for enterprise IT infrastructure, ensuring network reliability and system performance.Assisted in network administration, security configurations, and system upgrades to optimize IT operations.Worked closely with cross-functional teams to resolve hardware, software, and connectivity issues.Earned multiple Cisco certifications, developing expertise in networking, IT security, and infrastructure solutions.Gained experience in IT service management (ITSM) and enterprise-level support, contributing to business efficiency. Show less

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  Alliance Realty Advisors Inc.

  Jan 2006 - Jan 2011

  Real Estate Appraiser

  Consulted with clients, banks, and financial professionals to deliver property valuations, demonstrating expertise in financial analysis and market trends.Managed the full appraisal lifecycle, from client discovery and needs assessment to final reporting and recommendations, ensuring seamless service delivery and compliance.Developed and maintained strong client relationships, serving as a trusted advisor to real estate professionals, lenders, and investors by providing actionable insights and strategic guidance.Led and mentored a team of appraisers, overseeing quality control, performance optimization, and professional development.Analyzed complex market data and industry trends to create compelling valuation reports that influenced high-value financial decisions.Optimized workflows and appraisal processes, increasing efficiency and improving turnaround times for clients. Show less

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  EXp Realty

  Jan 2009 - now

  Managed and coached a team of 6 agents, implementing CRM automations that cut response time by 40%, leading to higher conversion rates.Built and optimized Google PPC and Facebook ad campaigns, increasing lead generation by 30% through highly targeted neighborhood-specific marketing.Developed a lead segmentation strategy, creating email drip campaigns that nurtured long-term leads, some converting after 1.5+ years.Created and delivered customized landing pages to align with each marketing campaign, ensuring higher engagement and lead-to-client conversion.Standardized processes by implementing SOPs and training programs, ensuring sales agents followed best practices for lead qualification and closing. Show less Specialized in residential and investment real estate, working with home buyers, sellers, and investors to identify and close high-value transactions.Built and maintained a large referral network through partnerships with mortgage brokers, lenders, accountants, and legal professionals.Leveraged CRM systems to track and nurture leads, optimizing conversion rates and maximizing client engagement.Conducted property tours, open houses, and market evaluations, educating clients on real estate trends and investment strategies.Negotiated purchase contracts and financing structures, ensuring clients secured the best terms for their real estate investments. Show less

  • Sales Business Development Manager

    Jan 2020 - now

  • Real Estate Associate

    Jan 2009 - now
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  SafeCap Developments Inc.

  Jan 2015 - Jan 2024

  Real Estate Developer

  Led a small-cap real estate development firm, overseeing full-cycle project management from financing and budgeting to execution and completion.Managed complex negotiations and high-value contracts with investors, contractors, and city planners, ensuring seamless project approvals and successful deal closures.Developed strategic partnerships with key stakeholders, driving business growth through relationship-building and consultative decision-making.Led financial planning and risk assessment, optimizing investment opportunities and maximizing ROI on development projects.Implemented scalable operational processes, streamlining workflows and improving efficiency in project execution and stakeholder communication. Show less