Patty Flores

Experience

• 

  Feitelberg & Company

  Jul 2016 - Mar 2017

  Administrative Assistant

  • Organized and compiled tax documents such as W2, Forms 1095 – A, B, and C, 1099 – INT, DIV, and MISC for bookkeepers • Resolved reconciliation discrepancies in a timely manner using QuickBooks• Strictly adhered to office policies and procedures, especially regarding confidentiality • Sorted and distributed mail to various professionals in the office

• 

  Honeymee

  Sept 2017 - Aug 2018

  Store Clerk

  • Issued correct change, receipts, and refunds, and counted money in cash drawers at the beginning and end of shifts to ensure accurate amounts and adequate change for the next shift• Prepared an average of 300 complicated desserts and beverages in a high-volume and fast-paced environment every shift of 5-6 hours• Alerted management of order needs based on observation and customer requests to make further sales• Greeted every customer with a smile and recommended appropriate items based on customer preferences Show less

• 

  California State University, Northridge

  Aug 2018 - Dec 2020

  • Maintained calendar of appointments for over 60 tutors and consultants daily• Lead monthly meetings and trained new student assistants on processes and policies, such as using EAB, the school system, and provide guidelines on how to communicate with students effectively • Reviewed applications and conducted interviews for potential student assistants • Promoted LRC services through class presentations and campus fairs • Resolved complaints and demands of irate students calmly by identifying the problem and providing different solutions and options • Directed students on how to get tutoring in the library and address questions about different resources on campus • Scheduled tutor appointments for students by phone and in person using EAB

  • Lead Student Assistant

    Aug 2019 - Dec 2020

  • Student Assistant

    Aug 2018 - Aug 2019
• 

  PwC

  Jul 2020 - Aug 2020

  Tax Intern
• 

  Feitelberg & Company

  Jan 2021 - Apr 2021

  Accounting Bookkeeper
• 

  Freelance

  Apr 2021 - now

  Content Creator

  • Pitch, develop, and produce short form video content on TikTok, Instagram, Pinterest, and YouTube• Collaborate with brand marketing teams to produce organic and paid media campaigns resulting in increase in sales and brand awareness• Curate content across 4 social media channels ensuring a cohesive online brand identity

• 

  PwC

  Jul 2021 - May 2022

  Tax Associate