Jeremy Cooper

Experience

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  GEORGIA BABY AND KIDS, INC.

  Jan 2004 - Nov 2004

  Sales Associate

  ❖ Require an extensive knowledge of inventory to provide quality service.❖ Work closely with customers to discern what actual needs/wants are & what might best fit with ideas and budget.❖ Design nursery, toddlers’, or teenagers’ rooms using high-end all-wood furniture.❖ Maintain new and current client relations.

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  Jim Ellis Automotive Group

  Nov 2004 - Jan 2006

  Inventory Control Manager

  ❖ Maintain a $1.8M inventory of pre-owned cars.❖ Interface and collaborate with finance department.❖ Oversight of intake and processing of newly acquired vehicles.❖ Lot management and oversight.❖ Off-site delivery management.❖ Provide back-up assistance to sales team when appropriate.❖ Manage office information systems.❖ Evaluate and manage information flow (emails, phone calls, & mail).❖ General office organization.

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  The Home Depot

  Feb 2007 - Apr 2008

  Sales Associate

  ❖ Assist customers in follow through of home projects.❖ Boost sales with creative ideas.❖ Brainstorm ideas for lowering the cost of projects.❖ Maintain a safe and clean work area.❖ Load and unload product.❖ Licensed in Fork Lift, Reach Truck, Order Picker and Electric Pallet Jack

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  Georgia Vending Services

  Jan 2008 - Jun 2009

  Account Manager

  ❖ Maintain a pre-planned schedule.❖ Interface and collaborate with contacts.❖ Prompt delivery of product to customer.❖ Cash management and oversight, inventory control.❖ Provide back-up assistance to other drivers when appropriate.❖ Relay product change or problems to management.❖ Use of Hand Held PDA Device

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  M Kent Appraisals

  Dec 2010 - May 2012

  Appraiser Photographer

  ❖ Receive addresses of homes than need review for appraisals via e-mail.❖ Plan out most efficient route with addresses given.❖ Physically drive out to all addresses and take pictures of front of homes.❖ Send back pictures via e-mail.

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  Hennessy Automobile Companies

  Dec 2010 - Jun 2011

  Inventory Control

  ❖ Maintain a $2.3M inventory of pre-owned cars.❖ Interface and collaborate with finance department.❖ Oversight of intake and processing of newly acquired vehicles.❖ Lot management and oversight.❖ Delivery and auto detail management.❖ General office organization.

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  Holmes Automotive Group

  Jun 2012 - Jul 2012

  Internet Sales

  ❖ Maintain a solid dialogue with customers throughout the buying process.❖ Interface and collaborate with finance department.❖ Knowledge of inventory and processing of newly acquired vehicles.❖ Oversight of service needs for customers acquired vehicles.❖ Lot management, delivery and auto detail management.

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  Willis Auto Campus

  Aug 2012 - Sept 2012

  Inventory Control Manager

  ❖ Maintain a $5.7M inventory of high-end pre-owned cars and new cars.❖ Work within a team of 7-8 other lot attendants.❖ Interface and collaborate with sales department for delivers.❖ Lot management and oversight.❖ Delivery and auto detail management.❖ General office organization.

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  Target

  Sept 2012 - Dec 2013

  Electronics Team Member

  ❖ Provide exceptional guest service & suggest new products and solutions to meet guest needs.❖ Work within a team of electronics and sales force members.❖ Introduce guests to new ways to save money with the Red Card and the Target app.❖ Set daily and monthly store records for new Red Card accounts.

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  Nationwide Insurance

  Jan 2014 - Aug 2016

  ❖ Managed a portfolio of clients in my pipeline from inception to end of term.❖ Guided lower level team members with information to resolve problems.❖ Exceeded all sales goals every month.❖ Maintain and monitor a client list while simultaneously adding new clients. ❖ Generated a total of $412K in sales with 576 new policies in 2014.❖ Averaged 48 policies a month with a goal of 26.❖ Promoted to National Sales Agent after only 7 months on the sales floor.

  • Direct National Sales Agent

    Sept 2014 - Aug 2016

  • Direct Regional Sales Agent

    Jan 2014 - Sept 2014
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  Wells Fargo

  Aug 2016 - Jan 2021

  Loan Servicing Analyst Specialist

  ❖ Multi-functional knowledge of default servicing processes and procedures within all portfolios.❖ Top producer with 150%+ PTS while maintaining superior internal and external customer service skillswith proactive and timely communication to business partners.❖ Conducts daily complex loan level reviews corporate wide to determine a financially responsible partyregarding rate lock extension fees.❖ Research, compile, and perform intricate analysis of critical loan data via Wells Fargo's internal sitesPOP & CORE.❖ Use relevant information and self-determining judgment to review and file claims while safeguardingcompliance with all changing federal, state, client and company policies, procedures and regulations.❖ Responsible for the review, research, analysis, calculation and submission of mortgage claims that arehighly multifaceted in nature.❖ Use independent conclusions while extensively investigating to determine claim ability to investors,reviewing all billing statements and payments for accuracy to property preservation services, vendorsand attorneys.❖ Subject Matter Expert trainer for new employees on duties and responsibilities.❖ Interacts and communicates with agencies, investors, and insurers as well as mid-level management,staff, and cross business units. Show less

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  TD

  Jul 2021 - Mar 2022

  ❖ High attention to large & small details of a small business loan renewal.❖ Check all documents submitted during creation of loan to get up coming renewal ready withoutinterruption of service.❖ Work closely with our business partners to expedite site visits for higher dollar accounts.❖ Submit new documents with current years terms, rates & expiration dates to account managers forthem to distribute to their clients.❖ Was promoted to the commercial new loans team after only 1.5 months with the renewal team.(Management set goal of closing 50 loans in first full month, achieved 225) Show less

  • Commercial Loan Specialist

    Sept 2021 - Mar 2022

  • Small Business Loan Specialist

    Jul 2021 - Sept 2021
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  Papasan Properties Group @ Keller Williams Realty

  Apr 2022 - Jun 2022

  Inside Sales Agent

  ❖ Make solid connections with clients looking to buy or sell real estate in and around the Austin area.❖ Pre-qualify clients with questions about their needs and get them connected with the appropriateagent.❖ With shared calendars, schedule consultations between the clients and agents.❖ Focus on delivering the best experience possible for our clients.

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  Allstate

  Jul 2022 - Sept 2022

  Licensed Sales Agent

  ❖ Make solid connections with clients looking to buy insurance within Texas.❖ Cold call leads that come in via quote websites to verify information is correct in order to accuratelyprepare quotes based on their needs.❖ Work off of a well organized calendar of tasks in order to make at least 100 calls a day.❖ Focus on delivering the best experience possible for our clients.

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  Farmers Insurance

  Sept 2022 - Jan 2023

  Inside Sales Associate

  ❖ Make solid connections with clients looking to buy insurance within Texas.❖ Enter and organize leads via direct mail and in house telemarketer.❖ Keep an organized calendar of calls, texts and emails in order to maximize my time and efforts.❖ Focus on delivering the best experience possible for our clients.

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  Continental General

  Jan 2023 - Apr 2023

  Manage Care Assistant

  ❖ Help long term care policy holders with questions about their payment reimbursements.❖ Coordinate with our loan examiners to process invoices in a timely fashion.❖ Troubleshoot issues with invoices and health care providers in acquiring missing documents.❖ Maintain a calming energy during times of distress with our clients to let them know their concerns are being handled efficiently.

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  Hippo Insurance

  Apr 2023 - Jun 2024

  Account Manager

  5X $100K Club Member❖ Shop an insured client with up to 40+ carriers around the country for a newer, dynamic policy that fits into their budget.❖ Carefully craft policies to make sure my clients are properly protected for home/auto, etc...❖ Organize with the service department to maintain the needs of signed clients.❖ Maintain relationships with clients to understand future needs.

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  Saxon-Hall Insurance Services: Allstate Insurance

  Jun 2024 - now

  Licensed Sales Producer