Usama Sarfraz

Experience

• 

  Hassan Solutions

  Feb 2020 - May 2021

  Dotnet Developer

  As a Dotnet Developer at Hassan Solutions, I was responsible for developing and maintaining software applications using the .NET framework. My focus was on writing efficient and reliable code, primarily working on internal projects and pre-defined tasks.Key Responsibilities:Software Development: Developed and maintained applications using the .NET framework, ensuring high performance and responsiveness.API Integration: Worked on integrating Application Programming Interfaces (APIs) to enhance the functionality of applications.Debugging: Identified and resolved software bugs, ensuring smooth operation of applications.Code Quality: Ensured the quality of code through rigorous testing and adherence to best practices and coding standards.Collaboration: Worked collaboratively with team members to achieve project goals and meet deadlines. Show less

• 

  Scaleable Solutions

  Jul 2021 - now

  As a Senior Microsoft Dynamics CRM Consultant and Technical Team Lead, I play a crucial role in leading and managing a team of professionals to deliver advanced CRM solutions. My responsibilities extend from client interaction to solution design and team management, ensuring the successful implementation of complex projects.Key Responsibilities:Team Leadership and Management: Lead and manage a team of Dynamics CRM consultants, providing guidance, training, and support to ensure the successful completion of tasks and projects.Requirement Gathering: Engage with clients to gather and analyze requirements, ensuring a clear understanding of their business needs and objectives.Solution Design and Development: Conduct research and development on new requirements, design solutions, and oversee the development of complex CRM solutions.Client Interaction: Maintain regular communication with clients to manage expectations, provide updates, and ensure satisfaction with the delivered solutions.Project Management: Oversee project timelines, resource allocation, and task completion to ensure projects are delivered on time and within budget.Technical Expertise: Utilize advanced skills in Microsoft Dynamics CRM, Power Pages, Power Apps Portal, Microsoft Power Automate, and Microsoft Power Platform to design and implement effective solutions.Team Building: Foster a collaborative and supportive team environment, promoting continuous learning and development among team members. Show less As a Microsoft Dynamics CRM Consultant, I was responsible for delivering high-quality solutions to meet the business needs of clients. My role encompassed a range of tasks from initial requirements gathering to full-scale deployment and support. I collaborated closely with stakeholders to ensure seamless integration and optimal performance of the CRM systems.Key Responsibilities:Requirements Analysis: Worked with clients to understand their business needs and translated these into technical specifications and actionable plans.Solution Design and Implementation: Designed and implemented CRM solutions using Microsoft Dynamics CRM and Power Platform, ensuring they met client requirements and industry standards.Customization and Configuration: Customized and configured Dynamics CRM components including entities, forms, workflows, and plugins to align with business processes.Power Platform Integration: Utilized Power Apps Portal, Power Pages, Microsoft Power Automate, and Microsoft Power BI to extend CRM capabilities and automate business processes.Data Management: Managed data migration, data integrity, and data quality processes using Microsoft Power Query.Azure Integration: Integrated Dynamics CRM with Microsoft Azure services to enhance scalability and functionality.API Development: Developed and consumed Application Programming Interfaces (APIs) for seamless integration with other enterprise systems.Troubleshooting and Debugging: Identified and resolved technical issues, ensuring the CRM system operated smoothly and efficiently.Client Training and Support: Provided training sessions and ongoing support to clients to maximize their utilization of the CRM system. Show less

  • Senior Microsoft Dynamics CRM Consultant

    Jul 2023 - now

  • Microsoft Dynamics CRM Consultant

    Oct 2021 - Jun 2023

  • Microsoft Dynamic 365 Developer

    Jul 2021 - Sept 2021