Paul Valentino

Experience

• 

  The Michaels Companies, Inc.

  Apr 2002 - Feb 2004

  Sales Associate
• 

  United States Army

  Jun 2004 - Aug 2016

  COMHAWK Flight DetachmentI developed, implemented and managed a maintenance program consisting of four UH-60L helicopters and 10 senior air crewmembers, that met and exceeded all goals and provided constant support for United States Forces Korea commanding officers. I acted as the primary liaison between both unit and organizational maintenance assets and was directly responsible the daily scheduling of maintainers and aircraft. Delta Company, 7-101 Ground Support Aviation Battalion Delta Company, 7-101 Ground Support Aviation Battalion Alpha Company, 7-101 Ground Support Aviation Battalion Alpha Company, 7-101 Ground Support Aviation Battalion Delta Company, 7-101 Ground Support Aviation Battalion Alpha Troop, 1/14 Cavalry Squadron Alpha Troop, 1/14 Cavalry Squadron

  • Maintenance Operations Manager

    Feb 2015 - Aug 2016

  • Lead Quality Control Inspector

    Mar 2013 - Feb 2015

  • Quality Control Shift Supervisor

    Jan 2014 - Sept 2014

  • Maintenance Operations Supervisor

    Feb 2012 - Mar 2013

  • Air Crewmember

    Aug 2010 - Mar 2013

  • Aircraft Mechanic

    May 2008 - Aug 2010

  • Team Leader

    Jul 2007 - May 2008

  • Cavalry Scout

    Jun 2004 - Jul 2007
• 

  Legends

  Nov 2016 - Aug 2018

  I operated the Ford Center box office for the tours department as the primary box office attendant. I sold tickets to VIP public tours, by utilizing Ticketmaster Host software and Standing Room Only (SRO) software. I would occasionally lead private, event, group, and public tours through the Dallas Cowboys practice facility, while offering extensive Cowboys knowledge and outstanding customer service. Often I would be in charge of overseeing 4-5 other tour guides during private events. I served as a tour guide for public, private, and event tours, offering all guests extensive knowledge of both the history of the Dallas Cowboys Football Club and the Dallas Cowboys practice facility and headquarters.

  • Box Office Attendant

    Feb 2017 - Aug 2018

  • Tour Guide

    Nov 2016 - Feb 2017
• 

  Dallas Cowboys Merchandising

  Jul 2017 - Nov 2018

  Fans United Store Operations Lead

  I developed, implemented, and managed the store shipment, transfers, and stockroom program. Ensuring all items were properly inventoried, merchandised, and stocked to enhance store operations and improve customer experience. I was responsible for the merchandising of Dallas Cowboys, college, local high school, and other professional sports merchandise to enhance sales through product placement and displays. I was required to have a high level of knowledge of store and POS system in order to provide expert knowledge to resolve any issues that could arise. I served as the manager for pop-up events both in and out of facility, to help improve store reputation, customer experience, and company revenue for events such as the Advocare Leadership Conference, Advocare Success School, and Conference USA basketball tournament. I oversaw five store key holders and 23 associates, providing coaching and mentorship to ensure all employees fully understood and were capable of performing their responsibilities and duties to ensure the store functioned cohesively and that all customers receive outstanding customer service. Show less

• 

  Legends

  Mar 2019 - now

  • General Manager

    Mar 2022 - now

  • Purchasing & Inventory Control Manager

    Apr 2021 - Mar 2022

  • Warehouse Manager

    Aug 2019 - Apr 2021

  • Premium Services and Merchandise Manager

    Mar 2019 - Aug 2019