Veronica Miro

Experience

• 

  Walgreens

  Jul 2016 - Sept 2023

  Pharmacist

  • Counseling patients and answering their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and referring to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service• Performing pharmacist tasks including compounding, drug therapy reviews, verification, and medication management• Ensuring the pharmacy operates in accordance to regulations, company policies and standards• Ensuring the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions• Processing of insurance claims to resolve customer issues and prevent payment rejections• Following-up with insurance companies as well as medical providers and participates in 3rd party audit• Following-up with medical providers’ offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answering medical provider questions• Performing clinical and wellness services including immunizations, flu shots, diabetes awareness and other preventive healthcare services. • Promoting teamwork and motivating team members by establishing expectations, monitoring and recognizing progress, and fostering a shared vision.• Training new pharmacists on patient care practices and pharmacy operations Show less

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  Coalinga Regional Medical Ctr

  May 2023 - now

  Director of Pharmacy