Steve Chow

Experience

• 

  American Home Mortgage

  Jun 2004 - Jul 2007

  Test Engineer III, Quality Assurance Lead

  Team Lead Responsibilities:• Organized 3 and 6 month one-on-one performance evaluations for members of the Quality Assurance team• Performed Knowledge Transfer seminars and training to new testers on applications, procedures and improving team goals• Ensure allocation of resources accordingly based on workload per release• Reported weekly to upper management for weekly status of the Loansoft QA team as well as providing time estimation of all upcoming projects per release.• Organized and participated in Test Plan, Test Case and Bug review meetings.• Assisted in the review of Requirement and Technical Specifications with Business Analysts and Developers• Worked with Code Promotion team to ensure prompt and accurate transition of code to the QA Environment from Development environments.• Worked with upper management on improving efficiency of the QA team• Improved QA testing process: developed templates for test cases based on size of projects; standardized defect tracking for the Loansoft QA team, worked with upper management to improve efficiency with testing proceduresQuality Assurance Tasks:• Conducted Business Analysis, Requirement analysis, design analysis and risk analysis.• Testing stages involved System, Integration, Functional, and Regression testing• Collaborated with Systems team on projects to ensure compatibility and accuracy of the transfer of data between environments• Collaborated with Business Analysts and Developers in understanding and developing test criteria• Performed testing of back-end processes: Web Services, Database querying in SQL and MS Access, Security Risks• Verified back-end data querying SQL and MS Access databases• Tested loans from initial creation a lead to creation to loan to its completion stage of Closed and Funded• Developed and executed query scripts in Progress to assist in the testing of Unifi and Loansoft• Developed batch scripts to speed up and increase efficiency of testing Show less

• 

  DealerTrack, Inc.

  Aug 2007 - May 2010

  Software Quality Assurance Engineer

  Main tasks involved the in-depth testing of applications and processes for DealerTrack's various initiatives and its primary financial website (www.dealertrack.com). Responsible for front-end and backend testing and rollout of Dealer Track's Canadian division's website: Dealer Track Canada and collaboration with the DT Canada QA team.• Lead Tester for DealerTrack Canada from its inception to release• Lead and trained a team of testers placed in Canadian division• Performed front to back manual testing of projects• Followed SDLC methodology (Waterfall and Agile) for company project initiatives• Concentration of projects involved testing of: the company's billing system, modifications of the site's core functionalities• Creation of detailed Test Plans and detailed Test Cases• Performed Black Box and White Box testing• Testing involved web-based platforms: .NET, ASP, VBScript, server-run batch scripts• Collaborated closely with Business Analysts and Developers to ensure accurate execution• Collaborated and led off-shore and on-site team members - delegated tasks and ensured timely execution and meeting project demands• Helped improve the QA team's testing efficiency by use of Excel and other applications to improve the testing procedure• Performed UAT and Production regression testing of all release pushesAchievements:• Responsible for the full testing and rollout of the website for the DealerTrack Canada division (2009)• Lead and trained a team which was created and assigned to the new DealerTrack Canada division• Performed knowledge transfers, training and delegation of tasks to the DT Canada QA team as well as the supporting off-short team Show less

• 

  Cline Davis & Mann

  Sept 2010 - Aug 2015

  Software Quality Assurance Engineer

  Lead Quality Assurance:• Manage QA team of various initiatives including transitions of new client businesses• Lead and coordinate with on-site and off-site team and vendors to delegate Quality Assurance tasks, and knowledge-transfers• Analyze and refine Quality Assurance processes• Responsible for implementing Selenium WebDriver automation framework; maintain and improve Selenium environment• Work closely with Project Management and Development teams scoping projects with budgets between $250,000 and $500,000 per project.• Managed and balanced QA tasks for all projects• Tackle ad-hoc projects submitted by newly attained clients with tight budgets and timing• Manage and directed QA for full documented, partial documented, and non-documented projects• Worked closely with the Development, UX, Project Management and Account in detailing and clarifying Business and Functional Specifications• Create / implement open-source tools to enhance testing capabilities• Implemented Selenium WebDriver automation framework; maintain Selenium testing environment• Responsible for the configuration and workflow of issue tracking systems (Mantis Issue Tracker / JIRA)Quality Assurance Tasks:• Perform manual, automated, performance and analytics testing • Project Platforms: Flash-based presentation in the Exploria SPS application, web-based presentations under various browser types for both PC and OSX, mobile applications on iPhones, iPads and Android devices• Create and modify scripts under XML for various presentations• Performance testing to meet guidelines of various clients• Design and creation of Test Plans and Test Scripts for projects• Collaborate with Project Managers and Developers to ensure efficiency and maintain accurate timelines Show less

• 

  Shift7 Digital

  Aug 2015 - now

  Quality Assurance Lead / Automation Engineer Practice Lead

  (formerly Siteworx, LLC) Lead Quality Assurance:- Lead and coordinate QA efforts in an agile environment, responsible for leading scrums and reporting QA related information- Lead and coordinate with QA team members on-site, off-site and off-shore; division of tasks to meet deadlines in an efficient manner- Create, maintain and improve automation test scripts for development and post-production verification- Conduct training and knowledge transfers on automation with the Selenium Webdriver frameworkAutomation Engineer Practice Lead:- Create and maintain Selenium Automation Frameworks for various client projects (C#, Python, JAVA)- Incorporate Selenium tests for regression testing under Continuous Integration environments - Setup and configuration of Integration server plans to support scheduled automation regression testing - Atlassian Bamboo via Python and XML-based reporting libraries - Microsoft VSTS build definitions via C# and NUnit- Provide automation training and troubleshooting for team members and support departmentFunctional Lead:- Lead conversations with clients on Product Information Management data model design and data organization - Administrate PIM model adjustments and syndications to outbound channels- PIM Platforms: inRiver, Salsify certifiedClient work includes: American Red Cross:- Responsible for designing and creating the Test Automation framework using Selenium with NUnit and Data Driven Validation in C# against an Adobe AEM implementation. Bain Capital:- Responsible for designing and creating Selenium Automation framework with NUnit in C# and integration with VSTS continuous integration testing against an EpiServer implementation. Hill-Rom:- Designed and created Test Automation framework using Selenium with Unittest in Python against a SAP Hybris implementation. Integrated the framework with Atlassian Bamboo integration services for continuous integration testing. Show less