Lucas Balog

Experience

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  Compugen Inc

  Jan 2010 - Jan 2012

  Client Support Analyst

  - All my work was done on-site for client Spectra Energy- Worked primarily in an Enterprise Help Desk role, occasionally being rotated in to Desktop Support roles temporarily for coverage.- Provided support for over 600 supported applications- Maintained 80+% first call resolutions- Troubleshooted Microsoft Windows XP/7 environment, Citrix, Networking, various applications, etc..

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  TekSavvy Solutions Inc.

  Jan 2011 - Jan 2011

  Technical Support Analyst

  - Worked on the Technical Support Helpdesk- Provided support to residential users and level 1 support for business users- Troubleshooted modems, routers, switches- Troubleshooted the connections using a variety of tools allowing the measuring of different metrics such as signal, power attenuation, etc

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  URS Flint

  Jun 2012 - May 2014

  System Administrator

  Worked with a team of Administrators to maintain our Enterprise technologies, including but not limited to VMWare, SCCM 2007, Active Directory, Oracle WebLogic, Red Hat Enterprise Linux, Citrix, Microsoft Exchange, etc...Summary of work at URS O&G- Built, maintained and deployed Red Hat Enterprise Linux Infrastructure- Built, maintained and deployed Red Hat Satellite- Deployed Red Hat Enterprise Storage POC- Built, maintained and deployed Oracle WebLogic- Built, maintained and deployed middleware environment for JDE EnterpriseOne ERP- Built, maintained and deployed infrastructure at various URS Locations- Built, maintained and deployed SCCM 2007- Built, maintained and deployed Windows 7- Built, maintained, deployed Symantec Endpoint Protection to 3000+ users- Experience assisting with the operations of IBM ISeries- Assist in providing metrics for monthly audits of Active Directory and Microsoft Exchange- Provide support and mentoring to Help Desk and Desktop teams- Collaborate with all other teams in the IS department to build and maintain Enterprise Solutions- Write and maintain infrastructure documentation- Experience working with different storage technologies such as fibre and iscsi- I was the (as in only) Linux Administrator at URS O&G. I did however assist with almost all projects. Show less

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  Metafore

  May 2014 - Nov 2014

  System Administrator

  - Work on-site as a System Administrator at Capital Power- Handle day to day Linux Administration and Operations of Oracle Linux Environment- Assisted in setting up, configuring and deploying F5 BigIP Load Balancers- Set up and configured Acronis Backup- Set up and configured Solarwinds LEM for monitoring, alerting and auditing security- Provide training/knowledge transfer and documentation- Provide support and mentoring to Help Desk and Desktop teams- Configured 2Factor Authentication with Entrust and F5- Configured 2Factor Authentication with Safenet and F5- Configured 2Factor Authentication with Secureauth and F5- Collaborate with all other teams in the IS department to build and maintain Enterprise Solutions Show less

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  Hitachi ID Systems, Inc.

  Nov 2014 - Feb 2016

  Solution Architect

  Performed mostly design and integrations work with some IT. Day to day I found myself tasked with designing solutions, fixing bugs, building and maintaining servers and integrating applications. I most often found myself integrating features and pushing the limits of the Hitachi-id product suite and filing/submitting feature requests and bug reports. Outside of my direct scope of work (which is broad), I find myself sharing my knowledge and background in Windows and Linux server operations with my peers in order to meet the needs of Hitachi-id's customers.- Solution design of Hitatchi Id products (Password Manager, Identity Manager, PAM, and more)- Scripting, automation and integrations with Python- Managing projects, documentation and source file revisions with Git- Testing and troubleshooting software on Linux (Debian, Red Hat, SuSE, Ubuntu)- Testing and troubleshooting software on Windows- Utilizing XEN,KVM,Virtual Box- Collaborate with Solutions Architects and Developers- Provide support for internal applications Show less

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  Long View Systems

  Feb 2016 - Nov 2018

  Technical Lead

  UNIX SME for all of IGS. Provides Linux and UNIX support for multiple clients. I was the senior resource for all managed services clients, primary resource for UNIX/LINUX projects, perform all UNIX/LINUX related training for managed services. I also automated and integrated all the things using configuration management, code and apis.- Perform day to day UNIX and Linux operations and projects- Writing scripts in BASH, Perl and Python where required to create utilities to automate common tasks and produce reports- Deployed SUSE Manager, Saltstack and Ansible to automate, integrate and manage Linux infrastructure- Deploy/utilize git for code and code review- Experience writing new and extending existing Saltstack and Ansible cloud modules- Integrating IT and IS software, improving and automating technical and business processes- Experience writing saltstack cloud and ansible drivers - Experience utilizing ansible and saltstack python apis to script and automate- Automating deployment of servers in multiple cloud providers (Microsoft Azure, Azure WAP, VMWare, etc) utilizing configuration management and scripts- Managing operations and lifecycles of SUSE, Red Hat, Ubuntu and Solaris servers- Architect, design and implement complex, modern, cloud scale solutions Show less

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  ATB Financial

  Nov 2018 - now

  • Senior Manager, Infrastructure and Cloud Services

    Jun 2023 - now

  • Technical Lead - Infrastructure, Cloud, Linux

    Nov 2018 - Jun 2023