Ephraim Kentse

Experience

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  Edmond Shipways

  Aug 1996 - Sept 1997

  Graduate Assistant

  Assisting in surveying• Assisted in all day to day surveying• Logged calls and assisted users of the system to maintain appropriate standards

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  PC Station

  May 1999 - Dec 1999

  Computer Technician

  computer assembly and Network installations • Configured Personal Computers (new build PC as well as upgrading components)• Installed networks and applications for various companies

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  Marktec Ltd

  Dec 2000 - Dec 2001

  Head IT

  System administration of the ICT Training Center• Set up a networkstations for the training centre. I was also responsible for backing up the system, setting up trainees and members of staff access accounts.• Negotiated contracts and service level agreements (SLA) with our broadband Internet Service Provider (ISP).• Assessed, evaluated and recommended bespoke applications for the centre.• Produced course documents for RSA CLAIT Level 1 & 2, European Computer Driving Licence (ECDL), Networking, PC assembly, html, JavaScript and FrontPage.• Trained people of various backgrounds on Microsoft Office Applications, html, PC assembly. Show less

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  Birmingham City Council

  Apr 2002 - Oct 2008

  • Project managed the directorate Projects• In charge of the Project budget, expenditure of £600,000.00 annually• Coordinated Network and systems operations for the Directorate• Coordinated the data quality team to ensure that data is of integrity to enable efficient management information and data analysis Support of the directorate's ICT systems.• In charge of network support and operations.• Audited hardware equipment on regular bases for maintenance purposes

  • Assistant Data Manager

    Oct 2003 - Oct 2008

  • ICT Support officer

    Apr 2002 - Sept 2003
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  Department of Broadcasting and Information Services

  Nov 2008 - Oct 2009

  IT Manager

  Management of the IT services for the department• • Developed and Implemented IT Strategies for the Departments.• Prepared and monitored IT budgets for the Departments.• Lead the implementation of ICT projects for the Departments.• Maintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets.• Investigated and corrected or escalated project problems

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  E-Gov, DIT, Botswana

  Nov 2009 - Jul 2010

  ICT Project Manager

  Successfully coordinated the development of e-government strategy ensuring the project met scope, time and budget.• Lead in the development of best practice recommendations for e-government.• Maintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets.• Developed implementation methodologies to rein in project costs while meeting key milestones

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  Department of Information Technology

  Aug 2011 - Aug 2013

  • Coordinated and evaluated the implementation of all ICT projects for the department• Modernized ICT Infrastructure operations with strategic process improvements • Lead the design, implementation of converged networks for the entire Botswana government infrastructure, negotiating the upgrades with saving of 22% on costs• Designed and implemented of security solutions for the entire Botswana Government• Coordinated the design, implementation of the Botswana Government application and database systems Show less • Coordinated and evaluated the implementation of all ICT projects for the department• Modernized ICT Infrastructure operations with strategic process improvements • Lead the design, implementation of converged networks for the entire Botswana government infrastructure, negotiating the upgrades with saving of 22% on costs• Designed and implemented of security solutions for the entire Botswana Government• Coordinated the design, implementation of the Botswana Government application and database systems Show less

  • Deputy Director

    Dec 2012 - Aug 2013

  • Head Information Technology Infrastructure

    Aug 2010 - Nov 2012

  • Acting Director

    Aug 2011 - Jul 2012
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  E-Gov, Office of the President, Botswana

  Sept 2013 - Dec 2014

  Deputy Director

  • Resourcefully directed the unit's e-Government strategy implementation plan.• Directed and lead in the rationalization and integration of Government ICT infrastructure projects (Enterprise Architecture, SOA, e-GIF, Data Networks, Data Centre, Open Data, Applications).• Directly and indirectly supervised and appraised performance for a team of ten (10) professionals.• Orchestrated projects within strict time frames and budget constraints by employing critical thinking to solve complex problems and collaborating closely with senior leaders.• Coordinated and evaluated the implementation of all ICT projects for the department Show less

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  Local Enterprise Authority

  Jan 2015 - Jan 2016

  Director - ICT

  • Successfully provided ICT strategy, leadership, direction for the ICT division• Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion• Lead and delivered $15K ICT Strategy with negotiated savings of 25%• Effectively developed appropriate operational processes, procedures for the delivery of ICT support to ensure availability and efficient ICT systems• Lead in ICT Programme management to deliver effective ICT solutions on time, scope, budget• Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.• Prepared, managed budget processes, expenditure for the ICT Division• Worked with business units to understand requirements to provide exceptional ICT service• Supervised six ICT officers in providing excellent customer service to LEA staff requiring assistance on business applications Show less

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  Universal Access and Service Fund - Botswana

  Apr 2015 - Mar 2019

  Board Member

  • Provided the strategy direction, authorisation and implementation for the provision of 3G or better to 67 remote villages• Developed and implemented new strategies and policies in collaboration with stakeholders to establish and achieve long-term business objectives, providing the company with strong and sustainable organizational leadership

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  Digiflow (Pty) Ltd, Botswana

  Oct 2015 - now

  Technology Consultant

  • Directed technological improvements, reducing waste and business bottlenecks• Aligned business solutions with defined requirements to ensure product satisfaction• Optimized business processes through business process reengineering of custom valuation applications, reducing turnaround times by 50%• Developed and implemented ICT policies to secure business information• Successfully implemented Linux and other open source business applications to save 25% on license costs• Negotiated service provision contracts to lower cost and ensured proper utilisation using key monitoring technologies Show less

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  Botswana Innovation Hub

  Feb 2016 - Mar 2019

  Head - ICT Programme Management Office (PMO)

  • Successfully ensured completion on time, cost and project scope (certification) as Head PMO and Project manager for a $20M Tier IV Data Centre designs• Orchestrated projects within strict timeframes and budget constraints by employing critical thinking to solve complex problems and collaborating closely with senior leaders• Established planning objectives for projects by identifying key issues, approaches and performance metrics• Supervised, appraised performance for a team of six (6) professionals across all disciplines• Developed team communications and information for project meetings• Collaborated with team members to develop, identify and accomplish assigned goals and objectives• Successfully collaborated with engineers to verify design changes, saving up to 38% variation costs• Improved resource allocation to promote efficiency and deadline management Show less

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  Botswana Unified Revenue Service

  Oct 2019 - now

  General Manager - Transformation & Modernisation

  Directs and leads Strategy Development, execution and MonitoringDirects and leads Business transformation and change managementDirects and leads business process and process ImprovementDirects and leads Projects and portfolio management