
Pannkaj K Soni
Channel Manager - RCIG

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Skills
BankingBudgetingBudgetsBusiness ContinuityBusiness DevelopmentBusiness ProcessCoordinationCRE strategyCrmCustomer relationship management (crm)Employee EngagementEnterprise OperationsFacilities ManagementFurnitute and fitout projectsInterior design and planningInternal AuditLeadershipLeadership & Team BuildingLogistics ManagementManagementManagement information systems (mis)MisNegotiationNetworkingOperations ManagementOutsourcingPerformance ManagementProcurementProcurement & Vendor ManagementProject ManagementProject PlanningRelationship ManagementRevenue GenerationService level optimisationSite acquisition and negotiationsSix sigmaStakeholder liasion and communicationStrategic Cost OptimizationSystem administrationTeam buildingTeam leadershipTeam ManagementTelecom InfrastructureVendor ManagementAbout me
Seasoned Corporate Real Estate & Infrastructure leader with 25+ years of experience driving CRE strategy, capital projects and enterprise operations across the BFSI sector. I have had the privilege of shaping and optimizing workplace strategies for top-tier organizations in the banking and financial services sector. My journey has been anchored in aligning real estate strategy with business vision, enhancing employee experience and delivering measurable business value. I conceptualized, designed and drove enterprise CRE strategy across 7M+ sq. ft. and 3,600+ sites, executing a ₹260 Cr. rent optimization initiative. I successfully led footprint consolidation, supplier rationalization and centralized operations, ensuring our real estate portfolio directly supported growth and operational efficiency goals. I bring deep expertise across office consolidations, capital project delivery, facilities management, lease administration, sourcing, governance and cost transformation. I thrive at the intersection of strategy and execution, partnering with C-suite leaders to create high-performing, cost-efficient workplaces. Passionate about using real estate as a catalyst for agility, engagement and sustainable growth.
Education

Indian Institute of Management Ahmedabad
2018 - 2018Leadership Development Programme
Amity Business School
1996 - 1999Post Graduate Diploma in Business Management Marketing & IT
Experience

ICICI Bank Ltd
Apr 2000 - Aug 2002Channel Manager - RCIGIdentification /Negotiation of various premises for the setting up of ATM centers, Branches, Extension counters, ICICI centers and other expansion related activities. Obtaining the necessary RBI licenses; carrying out the legal formalities for acquiring those premises; and developing the sites to make them fully operational.Maintaining a network of over 150 ATM channels and 33 Branches in the National Capital Region (NCR), this includes Cash Management and upkeep of ATM Sites.Coordination with Corporate & Vendors for installation & maintenance of ATM.Six sigma implementation on service levels & Uptime for ATMs.Generating revenue for ICICI Bank by marketing ATM centers to various Corporate Houses. Development of new multi usage interactive Kiosks. Show less

Kotak Mahindra Bank
Sept 2002 - nowSenior Executive Vice President & Business Head, CREM, am tasked to drive PAN India Infrastructure including Offices, Branches and ATMs, Facilities & Administration, Procurement, Security and Employee Welfare portfolios across the Bank.I am leading a team of 300+ employees During my tenure with the bank, have helped set up the infrastructure including Offices, Branches and ATMs. I was also assigned the role involving Administration, entailing smooth & complaint free delivery of all services across the Bank.
Sr Executive Vice President & Business Head CREM
Jun 2021 - nowExecutive Vice President & CO Business Head, CREM
Sept 2002 - Sept 2021

First Gulf Bank
Aug 2006 - Feb 2007Project Manager - AdministrationBuilding up the Project Management Department and handling interior design, space planning and implementation of furniture and fit out projects. Managing and co coordinating project activities flow to meet deadlines, budget and results.Managing the whole project from Acquisition to Design & Build and then Post branch set up activities including MEP, Telecommunication and General Services is my key responsibility.Responsible for all tasks and activities related to scheduling, delivery, setup, installation, repair and adjustment of furniture system & fit out projects. Taking care of all logistics to achieve project delivery within quality cost and time parameters.Liaison and communication at Bank Management level. Preparing the majority of technical and contractual correspondences including defining SOP’s. Show less
Licenses & Certifications

Quantum Leadership Program
ISB Executive EducationJul 2022
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