Joseph Ayoma

Joseph Ayoma

IT Assistant

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location of Joseph AyomaNairobi County, Kenya

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  • Timeline

  • About me

    IT Specialist | GDPR-DPO | System Admin | Virtual Assistant | Technical Trainer

  • Education

    • Omboga Mix Sec.School, Green Field Computer School Eldoret

      2005 - 2011
      Cert. Computer Studies Computer Programming, Specific Applications

      Activities and Societies: school Science club active member and assistant chairman to the club I participated in science congress up to national level and i successful completed my certificate in computer packages at Green Field Comp. School

    • Maseno University

      2011 - 2015
      Bachelor of Science (BSc) Computer Science and Technology

      Activities and Societies: Students' Associate and Representative(Computer Hardware Option) I have successfully fight for the students academics rights as their course representative.

  • Experience

    • Kemri Faces

      Feb 2013 - May 2013
      IT Assistant

      • Configuration and setting up of new computers • Administration of LAN(Local Area Network) within the program • Troubleshooting the system and fixing the problem. • ICT/IT help desk support • Conducting all the regular system maintenance

    • Agricultural Development Cooperation

      Feb 2014 - May 2014
      IT/ICT Assistant

      •Performed a variety of technical tasks in the installation, diagnosis, repair, and maintenance of Computer network •Provided information and /or technical assistance to users concerning the department and maintenance of the computer network. •Offer assistance to users when they encounter problems, and deal with standard and specialized packages. •Offers assistance with problems on the corporation’s network or when they experience difficulties. •Perform other related duties incidental to the work assigned to me by the manager.•Improving and development of the IT department in the organization. Show less

    • Gokhan Technical Services Ltd

      Feb 2015 - May 2015
      IT Software Developer Assistant

      • Software implementation, deployment, and support • Local Area Network administration • ICT/IT technical support at the various clients' stations • Regular maintenance and technical services to computer systems and electronic equipment • Managed the general maintenance of the Weighbridge, weighing scale, and weighing platform • Provided information and technical assistance to the weighing scale, weighbridge, and electronic platform users.

    • Software Dynamics

      Nov 2015 - Feb 2016
      Software Developer

      • Designed, Customized, and Developed Web-Based applications in ASP dot Net C# • Deployed, Tested, and implemented web-based and desktop applications• Back end development and design in MSSQL databases • Users training and guidance• System design, analysis, testing, and deployment

    • ASA International Kenya Ltd

      Feb 2016 - Mar 2023
      IT Officer

      • System development, implementation, analysis, testing, and user support.• Virtual Private Network and Local Area Network Administration • Data Administration and Management • Windows server and Sophos Firewall administration and support• IT User help desk support and training • IT equipment record management and IT Asset management • Regular system upgrades, configuration, and maintenance administration• Computer software and hardware installation, software upgrades, and general IT services Show less

    • ASA International

      Jan 2023 - now
      Senior Information Technology Officer

      • Developed and maintained IT systems to ensure smooth operations and efficient workflows which ensured uptime of up to 99%.• Created technical documents, user guides, and other materials for system users making it easier for users to make references.• Guided the use of software applications, hardware components, and network resources ensuring that the IT standard within the global market is met.• Diagnosed technical problems using problem-solving techniques and provided solutions as needed within a minimum turnaround time.• Configured networks to meet company requirements while ensuring compliance with industry standards and regulations.• Implemented security measures to protect data from unauthorized access or theft reducing attacks by over 97%.• Managed user accounts, passwords, file permissions, and other system settings according to company policies ensuring compliance with security regulations.• Tested new technologies for compatibility with existing systems before installation or deployment reducing the cost of maintenance by up to 45%.• Conducted regular maintenance activities such as patching servers and updating software versions ensuring value for the assets.• Assisted in the development of disaster recovery plans to minimize downtime in case of emergencies.• Collaborated with vendors to purchase hardware components at competitive prices.• Trained users on how to use various software programs efficiently and on security and data protection awareness which ensure data compliance thereby reducing data breach cases. Show less

  • Licenses & Certifications

    • Soft Skills Bootcamp

      TUNGA
      Mar 2023
      View certificate certificate
    • Virtual Assistant

      Alx_africa
      Sept 2024
    • JavaScript Essentials 1 (JSE)

      JavaScript Institute
      Jun 2022
    • Agile Scrum Foundation

      SkillUp Online
      Aug 2023
    • EF SET English Certificate 68/100 (C1 Advanced)

      EF SET
      May 2025
      View certificate certificate
    • Introduction to Cybersecurity

      Cisco
      Feb 2020
    • Certified in Cybersecurity (CC)

      ISC2
      Sept 2024
      View certificate certificate
    • Data Protection

      Kenya School of Government
      Nov 2023
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Nov 2022
    • General Data Protection Regulation

      Alison
      Sept 2023