Joseph Ayoma

Experience

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  Kemri Faces

  Feb 2013 - May 2013

  IT Assistant

  • Configuration and setting up of new computers • Administration of LAN(Local Area Network) within the program • Troubleshooting the system and fixing the problem. • ICT/IT help desk support • Conducting all the regular system maintenance

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  Agricultural Development Cooperation

  Feb 2014 - May 2014

  IT/ICT Assistant

  •Performed a variety of technical tasks in the installation, diagnosis, repair, and maintenance of Computer network •Provided information and /or technical assistance to users concerning the department and maintenance of the computer network. •Offer assistance to users when they encounter problems, and deal with standard and specialized packages. •Offers assistance with problems on the corporation’s network or when they experience difficulties. •Perform other related duties incidental to the work assigned to me by the manager.•Improving and development of the IT department in the organization. Show less

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  Gokhan Technical Services Ltd

  Feb 2015 - May 2015

  IT Software Developer Assistant

  • Software implementation, deployment, and support • Local Area Network administration • ICT/IT technical support at the various clients' stations • Regular maintenance and technical services to computer systems and electronic equipment • Managed the general maintenance of the Weighbridge, weighing scale, and weighing platform • Provided information and technical assistance to the weighing scale, weighbridge, and electronic platform users.

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  Software Dynamics

  Nov 2015 - Feb 2016

  Software Developer

  • Designed, Customized, and Developed Web-Based applications in ASP dot Net C# • Deployed, Tested, and implemented web-based and desktop applications• Back end development and design in MSSQL databases • Users training and guidance• System design, analysis, testing, and deployment

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  ASA International Kenya Ltd

  Feb 2016 - Mar 2023

  IT Officer

  • System development, implementation, analysis, testing, and user support.• Virtual Private Network and Local Area Network Administration • Data Administration and Management • Windows server and Sophos Firewall administration and support• IT User help desk support and training • IT equipment record management and IT Asset management • Regular system upgrades, configuration, and maintenance administration• Computer software and hardware installation, software upgrades, and general IT services Show less

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  ASA International

  Jan 2023 - now

  Senior Information Technology Officer

  • Developed and maintained IT systems to ensure smooth operations and efficient workflows which ensured uptime of up to 99%.• Created technical documents, user guides, and other materials for system users making it easier for users to make references.• Guided the use of software applications, hardware components, and network resources ensuring that the IT standard within the global market is met.• Diagnosed technical problems using problem-solving techniques and provided solutions as needed within a minimum turnaround time.• Configured networks to meet company requirements while ensuring compliance with industry standards and regulations.• Implemented security measures to protect data from unauthorized access or theft reducing attacks by over 97%.• Managed user accounts, passwords, file permissions, and other system settings according to company policies ensuring compliance with security regulations.• Tested new technologies for compatibility with existing systems before installation or deployment reducing the cost of maintenance by up to 45%.• Conducted regular maintenance activities such as patching servers and updating software versions ensuring value for the assets.• Assisted in the development of disaster recovery plans to minimize downtime in case of emergencies.• Collaborated with vendors to purchase hardware components at competitive prices.• Trained users on how to use various software programs efficiently and on security and data protection awareness which ensure data compliance thereby reducing data breach cases. Show less