Luca Gallucci

Experience

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  ALG Entertainment

  Jan 2010 - Jan 2018

  DJ & Master of Ceremony

  Professional entertainment for private and corporate events.

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  Best Buy

  Jun 2015 - Jun 2018

  Sales Associate

  Performed sales associate duties across all departments, including home theatre, mobile, computing,and household appliances.● Top-ranked sales associate at local and regional levels.● Attended multiple training sessions with vendors and regularly completed self-guided training toimprove product knowledge.● Provided support to customers in-store by understanding their needs and connecting them to thebest-suited products.● Manage inventory and stock.● Prepared custom invoices for high-profile clients ($20K+ per sale). Show less

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  CRDN Textile & Electronics Restoration

  Sept 2016 - now

  Business Process Manager

  Held various roles in the company, supporting business operations and leading business improvementprojects● Liaised regularly with insurance partners regarding clients' insurance claims.● Connected with clients to improve relationships and deliver greater value.● Lead a three-person team that operationalized an electronics cleaning process to expand existingoperations.● Responsible for client-facing interactions where sensitive information was collected.● Revamped the warehouse storage system to integrate with the digital inventory managementsystem.● Provided technical support services to office staff. Show less

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  Legwork Media

  Jan 2020 - now

  Co-Founder & Business Analyst

  A three-year-old B2B start-up providing: business consulting, website development, and digital media marketing solutions. We create, implement, and improve on digital business functions.● Working closely with clients to scope and document business use cases and needs● Design and implement customized SAAS solutions including CRMs and Websites● Leading cross functional teams toward timely, on budget, project deliveries● Develop and enhance supporting business processes for clients● Maintain and develop client relationships ● Responsible for all bookkeeping and treasury functions of LEGWORK media Show less