Katy Carter

Experience

• 

  O2 (Telefónica UK)

  Jul 2009 - Jun 2021

  Delivery of various HR projects including:- Delivery of Flexible Benefits and management of benefits providers- Implementation of a HR portal, - Delivery of Health & Wellbeing initiatives - Project management for the implementation of Performance Management process across the UK business- Project management for the Implementation of the annual Pay Review process for 7000+ employees.- Process Improvement; review and amendment of existing process in line with legislation changes.- Ownership of various HR policies and regular maintenance, review and updates in line with legislation changes Show less - Social Media champion for promotion of recruitment on Facebook & Twitter- Development and implementation of candidate satisfaction survey- Trained interviewer - Co-ordination & Event Management of recruitment assessment centres- Trained in administering ability tests- Management of internal employee referral scheme- Financial awareness managing purchase order process including providing updates on expenditure and budgets along with 5 years experience in Finance team processing invoices, reconciling statements and reviewing VAT exempt accounts. Show less - Supported the implementation of Oracle iRecruitment into UK business including reviewing existing recruitment process and liaising with various stakeholders to gain clarification and amendments to process. Supporting system testing of Oracle iRecruitment and identifying customisations needed to enhance the usability of the system. Creation of user guide for management across UK business.- Provision of coaching to management on the use of Oracle iRecruitment.- Production of regular reports and monitoring applications throughout recruitment process to ensure candidate experience remains high and managers can be alerted to delays in applications moving through the recruitment process.- Providing technical expertise, advice and guidance to all managers across the business including HR and the Resourcing Contact Centre on Oracle iRecruitment. Show less

  • HR Consultant

    Jul 2011 - Jun 2021

  • Resourcing Co-ordinator at Telefónica O2 UK

    Nov 2003 - Aug 2011

  • Oracle iRecruitment Support

    Jul 2007 - Dec 2010

  • HR Assistant

    Jul 2009 - Feb 2010
• 

  Virgin Media O2

  May 2021 - Apr 2024

  People Solutions Partner

  Following the Joint Venture between Virgin Media and O2, my role changed, and I became responsible for the delivery of both new HR products, and continuous improvement of existing products into the UK business, including:• Onboarding product owner • Visa sponsorship• Executive onboarding• Leadership behavioral framework• Commission scheme review