Sandra Da Silva

Experience

• 

  EGR International

  Sept 2002 - Jan 2007

  • Senior Account Manager

    Sept 2004 - Jan 2007

  • Client Services Coordinator

    Sept 2002 - Sept 2004
• 

  Corporate Travel Management US

  Dec 2007 - Feb 2021

  • Managed onboarding of new clients to travel platform, setting expectations for project objectives, and establishing timeframes for deliverables. • Gathered and evaluated specific requirements from clients to create a customized implementation solution, understanding clients’ key priorities and business drivers.• Reviewed client travel policy and translate parameters for use by travel counselor team and online booking tool, making recommendations for adjustments to maximize traveler experience via online booking or live travel counselor.• Configured client-specific online booking tools (namely SAP Concur Travel), TravelSync traveler portal, SABRE profiles and TripCase traveler/ticketing status and invoice communications.• Facilitated set-up, initial processing, and ongoing processing of employee data feeds via SFTP with technology department.• Conducted client demonstrations and traveler training of the traveler portal and online booking tool via in person or virtual sessions.• Collaborated with third party finance solutions (SAP Concur Expense, Workday, Chrome River, or client’s finance team) to implement data transmission of travel spend and expense reporting. عرض أقل Formerly Travel and TransportFormerly Ultramar Travel Management• Responsible for event client relationship development and retention, interfacing with key contacts to build multi-level relationships within the clients’ organizations.• Executed periodic reviews to include benchmarking for competitive analysis and analyze data to identify cost savings opportunities and present suggestions to clients.• Collaborated with Implementations team to ensure event client interests are represented and incorporated to client’s travel program accordingly. عرض أقل Formerly Travel and TransportFormerly Ultramar Travel Management• Increased revenue and grow event business while providing cost savings and overall value to clients.• Reviewed active events with assigned Meeting Planners, Meeting Coordinator, and Administrator to review progress, deadlines, topics, cost savings opportunities, and challenges. Hold regular reviews to discuss opportunities, suggest communication, and set goals.• Managed client accounts to increase contracted scope of services provided by the Ultramar Groups and Meetings Division. Educate new clients on meeting planning services for efficient communication and event planning. عرض أقل Formerly Travel and TransportFormerly Ultramar Travel Management• Oversaw daily end-to-end program operations, client management, strategic sourcing, meeting technology, and supplier relationship management.• Qualified new meeting requests, conduct site search, recommend properties to clients, and negotiate rates and concessions. • Managed registration process by coordinating with Group Air Specialists to create and maintain accurate ground transportation manifests, rooming lists, and VIP services; negotiate pricing and logistics for audio/visual and food & beverage needs, coordinate destination management services, on-site meeting supervision, budget management, final reconciliation, and financial reporting. عرض أقل

  • Manager, Implementations

    Oct 2020 - Feb 2021

  • Manager, Implementations

    Jun 2016 - Oct 2020

  • Senior Manager, Event Accounts

    Nov 2013 - Jun 2016

  • Sr. Manager, Meeting Operations

    Feb 2010 - Nov 2013

  • Supervisor, Groups & Meetings

    Dec 2007 - Jan 2010
• 

  N/A

  Mar 2021 - now

  PTA President/Board Member/Volunteer

  2023-2025 Term PresidentLeadership: Leading a team of 7 PTA board members and 132 members in planning and executing fundraising events, school activities, and community outreach programs.Organization: Managed a budget of $36.000 and oversaw the planning and execution of all PTA events and activities, ensuring that they were on time, on budget, and met the needs of the school community.Communication: Effectively communicated with parents, teachers, and administrators to keep them informed of PTA activities and to gather feedback on school needs.Advocacy: Advocated for the needs of students and families to the school administration and district officials.Collaboration: Collaborated with school staff, community organizations, and businesses to develop and implement programs and initiatives that benefited students and families.Serve as a liaison between parents and school officials supporting program initiatives while ensuring transparency in communication.Partner with administration, teachers, parents, volunteers, and students in planning, developing, and executing opportunities and events supporting PTA objectives.Coordinate and execute projects and events throughout the school year, including assemblies, parents information sessions, fundraising events, community events, student/teacher appreciation, school enhancements/beautification, etc.Participate in committees to fundraise, soliciting area business donations, resulting in increased annual donations.Establish and maintain administrative procedures, keeping and disseminating detailed notes on projects and meetings, event schedules, members and volunteers, and project financials.Designed and maintain PTA website to share information with members, school staff, volunteers, community partners, and students.2021-2022 financial Audit - review of annual revenue and expenditures, ensuring proper allocation of funds, investigating inconsistencies, and collecting missing receipts/paperwork. عرض أقل

• 

  Rego Consulting

  Nov 2022 - now

  Events Admin/Social Media

  Event Planning and Management-Manage and coordinate the scheduling, planning, execution, and analysis of weekly free trainings and webinars for both internal and external audiences.-Conduct research, plan, schedule, and moderate 3-6 live webinars per month.-Plan and execute a variety of events, including conferences, retreats, and user groups.-Manage all aspects of event planning, including research, sourcing, vendor selection, budgeting, and logistics.-Provide on-site management at events to ensure that everything runs smoothly and that attendees have a positive experience.HR Support-Provide HR support as needed, including consultant resume creation and updates, and other administrative tasks.Social Media Management-Create and draft engaging social media content that aligns with the company's brand and messaging.-Manage a social media calendar to ensure that posts are published consistently and at optimal times.-Used social media analytics tools to track and measure the performance of social media campaigns.-Generate monthly reports for internal and partner stakeholders on social media performance. عرض أقل