Margaret Chan

Margaret Chan

Software Engineer

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location of Margaret ChanToronto, Ontario, Canada

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  • Timeline

  • About me

    CYC (Cert.) working at YCDSB

  • Education

    • Ryerson University

      2007 - 2012
      Bachelor of Arts (Honours) Child and Youth Care with Minor in Psychology A-

      Activities and Societies: Volunteer at Childen's Aid Society of Toronto, Volunteer at Catholic Children's Aid Society of Toronto, Volunteer at Acts World Outreach Church.

  • Experience

    • ATI Technologies INC

      Oct 1999 - Oct 2005
      Software Engineer

      Worked as Software Engineer responsible for device driver development and installation software development.

    • Agincourt Pentecostal Church

      Jun 2006 - Dec 2007
      Administrative Assistant / Resident IT Specialist

      • Answered telephone and electronic enquiries and relayed telephone calls and messages • Set up and maintained manual and computerized information filing systems • Communicated electronically and in person with computer users experiencing difficulties to determine and document problems experienced • Emulated or reproduced technical problems encountered by users • Provided advice and training to users in response to identified difficulties • Provided business systems, network and Internet support to users in response to identified difficulties Show less

    • Ryerson ECE Daycare

      Sept 2008 - Mar 2009
      Part-time Teacher Assistant (Work-Study Job)

      • Supported early childhood educators in carrying out programs that promote the physical, cognitive, emotional and social development of children • Prepared snacks and arranged rooms or furniture for lunch and rest periods • Assisted with proper eating, dressing and toilet habits • Maintained daycare equipment and assist in housekeeping and cooking duties

    • Rosebank Residence, Fernie House

      May 2009 - Aug 2009
      Student Child and Youth Worker (Internship)

      • Offered counseling to clients living in group homes, supervised their activities and assisted them in pre-release and release planning • Assisted clients to sort out options and develop plans of action while providing necessary support and assistance • Assisted in evaluating the effectiveness of treatment programs by tracking clients' behavioural changes and responses to interventions

    • Child Protection Services (North West), Catholic Children's Aid of Society

      May 2010 - Aug 2010
      Student Family Service Worker (Internship)

      • Assisted supervisor when meeting with clients to assess their progress, give support and discuss any difficulties or problems, either in office or home-visit setting • Assisted supervisor in maintaining contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress • Assisted supervisor in offering counseling to clients while referring clients to the external counseling services • Advocated for clients for additional support or service referral when necessary Show less

    • Ryerson University

      May 2011 - Aug 2011
      Research Assistant

      • Conducted literature reviews, surveys, laboratory experiments and other research for use in scholarly publications • Compiled research results and assisted professors in the analysis of results and the preparation of journal articles and papers

    • YMCA of Greater Toronto

      Sept 2012 - Aug 2015
      Supply ECA

      • Support early childhood educators in carrying out programs that promote the physical, cognitive, emotional and social development of children • Engage children in activities by telling stories, teaching songs and preparing crafts • Prepare snacks and arrange rooms or furniture for lunch and rest periods • Assist with proper eating, dressing and toilet habits • Maintain daycare equipment and assist in housekeeping and cooking duties

    • York Catholic District School Board

      Sept 2013 - Dec 2014
      Lunch-Time Supervisor
    • York Region District School Board

      Jan 2015 - now
      Supply EA / DECE / CYW

      for Elementary School and High School assisting students with special needs.

    • York Catholic District School Board

      Jun 2015 - now
      Supply EA / EI

      for Elementary School and High School assisting students with special needs.

  • Licenses & Certifications

    • Harm Reduction Competency Certificate

      Toronto Public Health
      Jan 2012
    • Basic Program Planning and Delivery Certificate

      Scout Canada
      Jan 2003
    • First Aid and CPR Certification

      Oct 2013
    • Professional Certified Child and Youth Counsellor

      Ontario Association of Child and Youth Counsellors
      Sept 2012
    • The Social Context of Mental Health and Illness

      Coursera
      Aug 2013
      View certificate certificate
  • Honors & Awards

    • Awarded to Margaret Chan
      Heart and Spirit Award 2012 Children's Aid Society of Toronto Oct 2012 The award is issued by Children's Aid Society of Toronto to honor my volunteering involvement in Child Access Program.
    • Awarded to Margaret Chan
      Heart and Spirit Award 2009 Children's Aid Society of Toronto 2009 The award is issued by Children's Aid Society of Toronto to honor my volunteering involvement in Child Access Program.
  • Volunteer Experience

    • IT Support Specialist

      Issued by Scarborough Harmony Chorus on Nov 2014
      Scarborough Harmony ChorusAssociated with Margaret Chan
    • IT Support Specialist Volunteer / Cleaner Volunteer / Orgnizer Volunteer

      Issued by North Toronto Cat Rescue on Nov 2017
      North Toronto Cat RescueAssociated with Margaret Chan
    • Tutoring

      Issued by Catholic Children’s Aid Society on Oct 2010
      Catholic Children’s Aid SocietyAssociated with Margaret Chan
    • Administration

      Issued by Acts World Outreach Church on Jan 2009
      Acts World Outreach ChurchAssociated with Margaret Chan
    • Child Access Program volunteer

      Issued by Children’s Aid Society of Toronto on Jan 2008
      Children’s Aid Society of TorontoAssociated with Margaret Chan
    • Kids Ministry volunteer

      Issued by The Bridge Markham Church on Jan 2008
      The Bridge Markham ChurchAssociated with Margaret Chan
    • Beaver Leader

      Issued by 7th Milliken Mills Scout Group on Jan 2003
      7th Milliken Mills Scout GroupAssociated with Margaret Chan
    • Kids Ministry volunteer

      Issued by Agincourt Pentecostal Church on Jan 2004
      Agincourt Pentecostal ChurchAssociated with Margaret Chan
    • Program Helper

      Issued by Growing Together, Hincks-DellCrest Centre on Jan 2006
      Growing Together, Hincks-DellCrest CentreAssociated with Margaret Chan
    • Strengthening Families Group Children Training Worker

      Issued by Children’s Aid Society of Toronto on Oct 2012
      Children’s Aid Society of TorontoAssociated with Margaret Chan
    • Member and Volunteer

      Issued by Hive Toronto, Mozilla on Apr 2013
      Hive Toronto, MozillaAssociated with Margaret Chan