Nokubonga Hadebe

Experience

• 

  Teach Me 2

  Apr 2015 - now

  Tutor

  Spontaneously presenting lessons tailored to the needs of students. Delivering structured presentations to students and educators on various academic subjects. Managing client communication, including negotiating tutoring rates and scheduling sessions. Liaising effectively with clients and parents to ensure clear communication and progress updates. Providing 1-on-1 tutoring as well as conducting group lessons lasting over an hour. Preparing and delivering detailed feedback reports to learners, parents, or educators. Expertise in academic tutoring, particularly in Finance, Accounting, Tax, and Management concepts. Patience and perseverance in explaining complex concepts until fully understood. Proficient in report writing using various Microsoft Office tools. Show less

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  Odgers Berndtson

  Sept 2016 - Dec 2016

  Database Population Intern

  Conducted detailed research on executive candidates and updated the File Finder system with critical candidate information. Assisted in strategic meetings, providing administrative support and managing communications with senior executives. Supported the planning and execution of year-end functions, demonstrating strong organizational and event management skills.

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  EY

  Jan 2019 - Aug 2021

  SAICA Article Trainee

  Applied audit methodology to assess risk and ensure compliance across various industries, including Coca-Cola Beverages, AVI, and Clicks. Analyzed accounting systems like Xero, SAP, and CaseWare, ensuring validity, accuracy, and completeness for audit purposes. Performed stock counts, asset verification, and financial reconciliations, contributing to the preparation of IFRS-compliant financial statements. Led teams in managing audit projects, ensuring timely completion and maintaining a healthy, inclusive working environment.Key Achievements:Successfully completed SAICA competencies by conducting high-quality audits and financial analyses. Enhanced operational efficiencies by identifying and addressing key process bottlenecks. Show less

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  Mix Capital Solutions

  Aug 2022 - Feb 2023

  Consultant

  Managed group accounting using Xero for historical accounts (2019-2022), ensuring accuracy in financial reporting. Led PAYE reconciliation and submission processes through SARS e-filing, ensuring compliance with tax regulations. Supported business restructuring through strategic administration, secretariat duties, and reporting to the Board of Directors. Conducted business plan research, documentation drafting, and client management to ensure smooth operations and project success.Key Achievements:Streamlined tax compliance processes, reducing errors and improving submission timelines. Played a pivotal role in the restructuring of business operations, enhancing organizational efficiency. Show less

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  SynergERP

  Mar 2023 - Dec 2024

  Engage clients across various industries in South Africa and Dubai, fostering strong relationships and understanding industry-specific needs. Document and share client feedback with internal teams to enhance product offerings and resolve grievances. Develop and present Key Performance Indicators (KPIs) for the Customer Success Management (CSM) department, ensuring measurable results. Collaborate with the Sales and Joint Managing Director to align customer service strategies with business goals, achieving SAICA-required competencies. Lead initiatives to enhance client satisfaction through clear communication, conflict resolution, and follow-up on deliverables. Show less Mapped and optimized business processes through client engagements and system diagnostics, driving efficiency and process improvements. Facilitated process flow documentation and presented innovative solutions for bottlenecks, ensuring alignment with client objectives. Collaborated with developers to translate client needs into actionable system enhancements.Key Achievements:Enhanced client satisfaction by resolving key process bottlenecks. Contributed to the development of strategic solutions for optimizing business operations. Show less

  • Customer Success Manager: X3

    Dec 2023 - Dec 2024

  • Process Consultant

    Mar 2023 - Nov 2023